Litigation Paralegal
Alexander Shunnarah Trial Attorneys · Birmingham, AL · 1 wk ago
On-siteLegalFull-time
About the role
As a Chat Assistant, you will be responsible for providing customer support through live chat, responding to inquiries, and resolving issues in a timely manner.
Responsibilities
- Handle customer queries via live chat
- Resolve customer issues efficiently
- Provide excellent customer service
- Follow up on customer interactions
Requirements
- Bachelor's degree in a related field
- Experience in customer service or a related field
- Strong communication skills
- Ability to work independently and manage time effectively
Qualifications
- Proficiency in Microsoft Office Suite
- Knowledge of CRM systems
- Basic understanding of web technologies
Skills
- Customer service skills
- Problem-solving abilities
- Attention to detail
- Technical aptitude
Benefits
- Flexible schedule
- Professional development opportunities
- Competitive compensation package
Pay
Compensation is commensurate with experience.
Schedule
Hours are flexible and can be adjusted based on your availability.