Jobs · Legal · Alabama

Litigation Paralegal

Alexander Shunnarah Trial Attorneys · Birmingham, AL · 1 wk ago
On-siteLegalFull-time

About the role

As a Chat Assistant, you will be responsible for providing customer support through live chat, responding to inquiries, and resolving issues in a timely manner.

Responsibilities

  • Handle customer queries via live chat
  • Resolve customer issues efficiently
  • Provide excellent customer service
  • Follow up on customer interactions

Requirements

  • Bachelor's degree in a related field
  • Experience in customer service or a related field
  • Strong communication skills
  • Ability to work independently and manage time effectively

Qualifications

  • Proficiency in Microsoft Office Suite
  • Knowledge of CRM systems
  • Basic understanding of web technologies

Skills

  • Customer service skills
  • Problem-solving abilities
  • Attention to detail
  • Technical aptitude

Benefits

  • Flexible schedule
  • Professional development opportunities
  • Competitive compensation package

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible and can be adjusted based on your availability.

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