Link Social Lead
for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We must not repeat job title as heading. We need to map content to appropriate headings.
We have sections: "Who we are About Stripe" (company overview) maybe "About the role"? Actually "About the role" is typical heading. But we have "Who we are About Stripe" and "About The Team". Could combine into "About the role" or "About the team". The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those exact headings where appropriate. We need to include a section only when posting has real, specific content for it. So we need to decide which sections have content.
We have:
- About the role: could include "Who we are About Stripe" and "About The Team". That's descriptive of role context.
- Responsibilities: "What you’ll do" includes many bullet-like paragraphs. We can turn each bullet into
- . The content is paragraphs describing duties. We'll need to extract list items. The text is long with many sentences separated by semicolons and line breaks. We can treat each sentence or clause as a list item. But we need to preserve ALL substantive information; do not invent or summarize away detail. So we need to keep the content but format as list items.
We could break each bullet after semicolons? The original uses semicolons to separate items within a paragraph. Better to keep each paragraph as a list item? But then we lose granularity. However instruction: Use
- for any list of duties/requirements/benefits. So we need to convert duties into list items. We can split by semicolons and maybe by line breaks. Let's parse. The "What you’ll do" section includes: Brand extension into organic social Steward Link’s brand promise, brand voice and tone and creative standards for the organic social channels (in particular, Instagram, TikTok, and X); you're the internal authority on what on-brand looks like within the organic channel working in close partnership with our head of brand internally Translate Link’s broader brand positioning into social-specific strategies and briefing frameworks the agency can work from with clear guardrails Evaluate and pressure-test agency-originated ideas for brand integrity before they get produced; catch what's off and redirect with specificity. Partner with our Head of Brand to ensure social is a genuine expression of brand health, a testing ground, and a helpful input to shape the evolution of our brand over time based on learnings. Platform Strategy & Channel Direction Evolve platform-specific strategies with clear rationale: which channels we're on, what role each plays, what "winning" looks and feels like on each Bring platform fluency to evaluate whether agency ideas are actually native to each channel, knowing the difference between a post that was adapted for TikTok and one that was built for it Guide the agency on format choices, creative approaches, and content types per platform; your direction should make their output sharper Stay ahead of platform shifts; be the internal authority on what's changing and what it means for our creative approach and channel mix Agency Direction & Partnership Management Own the agency relationship day-to-day: brief quality, feedback quality, creative reviews, and the overall standard of the work coming out of the partnership Write and refine briefs that give the agency enough strategic and creative direction to produce strong first drafts Establish a review and feedback cadence that's efficient and that makes the agency's work measurably better over time; you're their best creative partner Manage agency output against brand standards, platform performance expectations, and business priorities Own the stakeholder approval process. Map who needs to weigh in at each stage, build the workflows that move content through Legal, Compliance, Brand, and leadership review without killing creative momentum, and get smarter about how to frame work to earn fast alignment. Editorial Oversight & Content Strategy Own the editorial calendar strategy — priorities, themes, moments, and content types — even when the agency is driving the calendar mechanics Review and approve content before it publishes with a dual lens: is it on-brand and is it built to perform Over time as the channel content matures, ensure the content mix reflects a coherent strategy Community & Engagement Strategy Own the escalation layer: anything sensitive, high-stakes, or genuinely ambiguous comes to you before it goes out Surface community signals: what's resonating, what's creating friction, what people are actually asking and relay that back into Product, Comms, and CS as useful input Performance & Measurement Own the measurement framework: define what matters, ensure dashboards exist, and deliver performance reviews to marketing leadership that connect social activity to brand and business outcomes Evaluate agency performance reporting and help refine as needed Use performance data to sharpen briefs and strategic direction; close the loop between what we’ve learned and what the agency is asked to do differently Cross-Functional Integration Integrate organic social into launch plans from Day 1 alongside Product Marketing and Brand Marketing Coordinate with PR/Comms on earned media, crisis response, and executive social presence Work with Legal and Compliance on content approval frameworks; keep the agency informed Stakeholder Alignment & Approval Build and maintain a stakeholder map: who has approval authority, who has input rights, and what the right sequencing looks like for different content types and risk levels Design approval workflows that move fast without cutting corners. The goal is fewer revision cycles. Develop the judgment and relationships to pre-align key stakeholders before formal review so approvals confirm, not derail. Frame content for internal audiences as skillfully as for external ones. Know how to present creative work in a way that earns confidence and moves decisions forward Serve as the agency’s guide through Link’s internal process; protect them from last-minute redirects by front-loading alignment. We need to convert each of these bullet points (lines) into
- . Many have semicolons inside; we could keep them as part of the li text.
Now Requirements/Qualifications/Skills: The "Who you are" section includes Brand Experience (non-negotiable) with sub-bullets, Channel Expertise (non-negotiable) with sub-bullets, Agency & Creative Direction Experience (critical for this role) with sub-bullets, Also Required Experience..., Strong Plus..., etc. We need to decide which heading to use: Could use "Requirements" for mandatory, "Qualifications" for plus? Or "Skills". The instruction says we can use those headings. We need to include a section only when posting has real, specific content for it. So we can have "Requirements" for the non-negotiable items, "Qualifications" for the also required, "Skills" for plus? Or combine.
Better: Use "Requirements" for the non-negotiable items (Brand Experience, Channel Expertise, Agency & Creative Direction Experience). Use "Qualifications" for the Also Required Experience (working with Legal/Compliance, cross-functional collaborator, excellent writer, navigating approval processes). Use "Skills" for Strong Plus items (creator programs, social listening fluency, AI tools, fintech experience, early-adopter audiences). That seems reasonable.
We also have Pay and benefits section: we have Pay and benefits paragraph with salary range and benefits list. So we need a
for Pay and maybe Benefits? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have separate
Pay
andBenefits
. The posting includes both salary range and benefits list. We'll split: Pay: salary range description. Benefits: list of benefits (equity, company bonus..., 401(k), medical..., wellness stipends). Also note remote work info: "Working remotely at Stripe". That could be under "Schedule"? Actually schedule is about remote work? Could be "Schedule" heading for remote work details. The instruction includes Schedule as possible heading. We have remote work definition. So we can put that under Schedule. We also have "Who we are About Stripe" and "About The Team". That could be under About the role. Now we need to output only HTML fragment, no /, no markdown fences. Let's construct:About the role
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
The team brings Link’s brand and product stories to life through compelling, platform-native organic social content. Working closely with Brand, Creative, and agency partners, we turn strong ideas into high-quality storytelling that informs and engages audiences. The team also tests new creative approaches, uses performance and community insights to refine what works, and shares learnings across the organization.
Then Responsibilities:Responsibilities
- Brand extension into organic social
- Steward Link’s brand promise, brand voice and tone and creative standards for the organic social channels (in particular, Instagram, TikTok, and X); you're the internal authority on what on-brand looks like within the organic channel working in close partnership with our head of brand internally
- Translate Link’s broader brand positioning into social-specific strategies and briefing frameworks the agency can work from with clear guardrails
- Evaluate and pressure-test agency-originated ideas for brand integrity before they get produced; catch what's off and redirect with specificity.
- Partner with our Head of Brand to ensure social is a genuine expression of brand health, a testing ground, and a helpful input to shape the evolution of our brand over time based on learnings.
- Platform Strategy & Channel Direction
- Evolve platform-specific strategies with clear rationale: which channels we're on, what role each plays, what "winning" looks and feels like on each
- Bring platform fluency to evaluate whether agency ideas are actually native to each channel, knowing the difference between a post that was adapted for TikTok and one that was built for it
- Guide the agency on format choices, creative approaches, and content types per platform; your direction should make their output sharper
- Stay ahead of platform shifts; be the internal authority on what's changing and what it means for our creative approach and channel mix
- Agency Direction & Partnership Management
- Own the agency relationship day-to-day: brief quality, feedback quality, creative reviews, and the overall standard of the work coming out of the partnership
- Write and refine briefs that give the agency enough strategic and creative direction to produce strong first drafts
- Establish a review and feedback cadence that's efficient and that makes the agency's work measurably better over time; you're their best creative partner
- Manage agency output against brand standards, platform performance expectations, and business priorities
- Own the stakeholder approval process. Map who needs to weigh in at each stage, build the workflows that move content through Legal, Compliance, Brand, and leadership review without killing creative momentum, and get smarter about how to frame work to earn fast alignment.
- Editorial Oversight & Content Strategy
- Own the editorial calendar strategy — priorities, themes, moments, and content types — even when the agency is driving the calendar mechanics