Linehaul Dispatch Specialist (HYSC) | Hayward

About the role

OnTrac is seeking Linehaul Dispatch Specialists in Hayward to join a dynamic and expanding company. This role is ideal for individuals with a strong sense of empathy, who enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving.

Founded in 1986, OnTrac is the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the country.

Location: 41460 Boyce Rd., Fremont, CA 94538

Pay

The hourly pay rate for this position is $24.00 per hour.

Schedule

Assigned shifts will vary and may include the following options (hours are subject to change depending on business needs):

• 2:30 PM – 11:00 PM: Sunday – Thursday
• 2:30 PM – 11:00 PM: Tuesday – Saturday
• 2:30 PM – 11:00 PM: Thursday – Monday

Benefits

Full-time hourly employees are eligible for a comprehensive benefits package, which may include:

• Medical, dental, and vision insurance
• Life insurance and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Student Loan Repayment
• Accrued vacation, beginning on the first day of employment, with accruals up to 96 hours for the first year and tenure-based increases up to 160 hours
• Paid sick leave*
• Two (2) paid floating holidays per year (available after 90 days of employment)
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave, subject to eligibility requirements
• Employee assistance, wellness, and other benefit programs

*Washington state employees are eligible for up to 56 hours of paid sick leave annually.

Benefits eligibility and offerings are subject to the terms and conditions of applicable benefit plans, Company policies, and governing law.

Requirements

• Minimum of two (2) years administrative or clerical experience (Fleet experience preferred)
• High School Diploma is required

Responsibilities

• Maintain and contribute to a safe work environment by adhering to policies and procedures as outlined in the Company Safety Program
• Consistent and effective follow-up with facility personnel on maintenance issues
• Daily administration of fleet maintenance records, processing of fleet invoices, and ensuring regulatory compliance of the OnTrac Fleet Department
• Field telephone calls, file, and data entry
• Maintain all fleet files and costing sheets

Additional duties may be assigned as needed to support business and operational needs.

Skills

• Excellent oral and written communication skills
• Ability to effectively present information and respond to questions
• Strong interpersonal skills to interface with vendors and corporate employees
• Ability to read and apply common sense understanding to carry out written or oral instructions
• Problem-solving skills to address issues involving concrete variables in standardized situations
• Proficiency in math, including addition, subtraction, multiplication, and division using whole numbers, common fractions, and decimals
• Ability to apply strict confidentiality rules to daily workload
• Provide feedback to facility GMs and the Fleet department regarding invoices, maintenance, and compliance issues
• Focus on providing excellent customer service to internal and external customers
• Proficiency in Windows applications including Word, Excel, and Outlook
• Excellent fast and accurate data entry skills