LIMITED DURATION - PROGRAM ASSISTANT - HOLLYDALE

About the role

Metropolitan Family Service position descriptions are guidelines and outline the essential work responsibilities and qualifications. This is a limited‑duration position beginning in October 2026 and ending on or before September 30, 2027, located at Hollydale Elementary, reporting to the Program Coordinator in the Community Schools department (40 hours/week, non‑exempt). The role offers benefits including medical/dental, PTO and holiday pay, available the first of the month following 30 days of employment. The agency values creative and proactive problem solving, believes in the potential of families and individuals, focuses on prevention, wellness, and independence, and builds strong relationships through collaboration with funders, partners, volunteers, and a commitment to diversity.

Responsibilities

• Work in a multi‑cultural, diverse environment and support inclusion and program access for clients.
• Support agency goals for enhancing diversity within department areas.
• Ability to work effectively in collaboration within all departments of MFS, other agencies, and MFS program areas.
• Commitment to work effectively within a team‑dependent environment.
• Ability to work and communicate effectively with a broad range of individuals and groups.
• Ability to work independently and collaborate with MFS staff and volunteers to model effective teamwork skills.
• Provide support for activity leader staff, volunteers, and students in the SUN after‑school program.
• Facilitate outreach and recruitment of students, parents, and community members to increase participation, volunteerism, and involvement in SUN activities.
• Provide translation and language support.
• Assist with outreach and recruitment of community organizations and resources to support family health and social service needs.
• Assist in the planning and coordination of family and community events.
• Support evening classes for parents.
• Coordinate participant registration, data collection, documentation, filing, and database maintenance per program needs.
• Provide data and written reports as required.
• Comply with Hollydale Elementary District policies and procedures.
• Attend supervision meetings with the Program Coordinator.
• Comply with Metropolitan Family Service policies and procedures as outlined in the Employee Handbook.
• Effectively and consistently market the organization, communicating about MFS and its programs in a compelling, on‑message way following marketing guidelines.
• Perform other duties as assigned by the Program Coordinator.

Skills

• Demonstrated competency in using Word, Excel, and various database programs.
• Ability to work independently with minimal supervision.
• Ability to establish and maintain positive relationships with staff, youth, parents, and community members.
• Strong verbal and written communication skills.
• Proactive problem‑solving and conflict resolution ability.
• Ability to maintain professional boundaries and confidentiality.
• Ability to manage multiple projects simultaneously.
• Excellent time management and strong administrative and organizational skills.
• Ability to effectively manage and maintain confidential and sensitive information.
• Ability to recognize and manage critical incidents within programs and understand mandatory reporting regulations and responsibilities.
• Commitment to continuous quality improvement and innovation of program.

Requirements

• Minimum of a high school diploma or GED; BA or BS preferred or equivalent, related experience.
• Experience working in school‑based academic enrichment, recreation, or social services programming is preferred.
• Fluency in Spanish (read, write, speak) is preferred.
• Demonstrated experience in supporting administrative functions.
• Experience navigating Grouptrail is strongly preferred.
• Personal transportation allowing timely travel within the Portland Metropolitan area; if driving a personal vehicle must maintain a valid driver license, personal auto liability insurance, and a driving record permitting coverage under the agency auto liability policy.