Limited Duration Case Manager Senior

About the role

This position exists to provide case management services for children and adults with developmental disabilities. The State Office of Seniors and People with Disabilities contracts with Multnomah County to provide case management services. The purpose of case management is to access, coordinate and assure the delivery of services and supports required by individuals with developmental disabilities.

Responsibilities

• Provide comprehensive case management for youth and adults eligible for DDSD case management services who are identified as being at risk or exhibiting high risk behaviors.
• Support individuals in services with goals to improve quality of life and to maintain the highest possible ability to function within the community.
• Monitor services/supports via home visits, service provider visits and phone calls to ensure that they are receiving appropriate financial, medical, training, educational, transportation, and other identified/agreed to services/supports.
• Ensure resources are being appropriately used to meet clients’ developmental disabilities needs.
• Develop and complete Individual Service Plans, which are completed at staffing and special meetings in client/families own homes as well as in provider settings of client needs due to developmental disabilities.
• Report possible protective services issues and provide initial information to assist the investigation.
• Prepare and submit routine and special reports.
• Assess level of functioning and level of support needed of the individual by completing the TXIX Waiver forms and submitting them to the State for approval.
• Review level of functioning and level of supports needed by updating the TXIX Waivers on an annual basis.
• Notify the State when a client is out of a funded facility for any reason.
• Counsel and advise consumers/families in regard to placement and care/service plan choices, personal and emotional difficulties, financial planning, and interactional dynamics.
• Provide information and notice of client rights and coordinate resolution of grievances.
• Liaison with educational systems in order to assist child access to educational services that meet developmental disabilities needs.
• Review client files in both the CYAP and Adult units and provide analysis and direction to the IDD unit as requested.
• Give regular direction and technical assistance to Services Coordinators, DD Management and outside community members regarding behavior support standards, theories, rules, methods and resources.

Requirements

• Ability to effectively understand and demonstrate sensitivity to diverse cultures and individuals, and skill to provide courteous customer service.
• Ability to effectively organize/prioritize work to meet pressing deadlines, and work independently as well as a member of a team using good judgment, excellent verbal/written communications, and decision-making skills.
• Ability to interpret/apply complex federal, state, and local laws, rules, regulations, policies, and procedures related to program scope and operations.
• Skill to research and analyze a variety of information and data; make recommendations based on research findings; prepare and write reports and documents; and present information.
• Knowledge of case management methods, principles, techniques, and resources (including information/referral, assessment, interviewing, patient/client advocacy, risk intervention, resource utilization).
• Knowledge of available programs, public assistance providers, Medicaid, service agencies, protective services, referral centers, community residential resources, and crisis/emergency resources.
• Knowledge of conflict resolution techniques, de-escalation strategies, and the ability to effectively facilitate large team meetings to achieve consensus and positive outcomes.

Qualifications

• A Case Manager must have knowledge of the public service system for developmental disabilities services in Oregon and at least one of the following:
• - A bachelor’s degree in behavioral science, social science, or a related field
• - A bachelor’s degree in any field and one year of human services related experience, such as work providing assistance to people and groups with economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing
• - An associate's degree in a behavioral science, social science, or a closely related field and two years of human services related experience, such as work providing assistance and groups with economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing.
• - Three years of human services related experience, such as work providing assistance to people and groups with economical disadvantages, employment, abuse, aging, disabilities, prevention, health, cultural competencies, or housing.

Skills

• Ability to effectively understand and demonstrate sensitivity to diverse cultures and individuals, and skill to provide courteous customer service.
• Ability to effectively organize/prioritize work to meet pressing deadlines, and work independently as well as a member of a team using good judgment, excellent verbal/written communications, and decision-making skills.
• Ability to interpret/apply complex federal, state, and local laws, rules, regulations, policies, and procedures related to program scope and operations.
• Skill to research and analyze a variety of information and data; make recommendations based on research findings; prepare and write reports and documents; and present information.
• Knowledge of case management methods, principles, techniques, and resources (including information/referral, assessment, interviewing, patient/client advocacy, risk intervention, resource utilization).
• Knowledge of available programs, public assistance providers, Medicaid, service agencies, protective services, referral centers, community residential resources, and crisis/emergency resources.
• Knowledge of conflict resolution techniques, de-escalation strategies, and the ability to effectively facilitate large team meetings to achieve consensus and positive outcomes.

Benefits

• Not specified

Pay

• $34.82 - $42.83 Hourly

Schedule

• Not specified