Life Sciences Client Relationship Manager

Key Responsibilities

• Drive strategic pursuits encompassing small, medium and large deals, working cross-functionally within Cognizant to ensure we are selling what we can deliver as aligned with the customer’s objectives; work with teams to deliver the pitch, define scope/team and supply to pricing and contractual arrangements.
• Spearhead internal teams (Service Lines, Solutions, Delivery) to develop and lead strategy and drive strategic initiatives.
• Bring top notch communications expertise with the client and within Cognizant up to the CxO level. Adept at effective leadership communication.
• Accountable for indirectly supervising end-to-end service delivery and ensuring all contractual commitments are met.
• Work with the customer to amend and approve changes as necessary.
• Drive entrepreneurial changes needed to achieve the customers' objectives, advised by deep industry expertise.
• Optimally lead and encourage the adjacent teams team members engaged in the services delivery.
• Mentors and develops them to drive exceptional client experience.

Required Experience

• Consultative Selling in the Life Sciences IT Industry
• Experience in Sales & Marketing, R&D and corporate functions in the Life Sciences Industry
• Minimum 15 years of experience in the Life Sciences Industry in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry
• Should be Visa ready for the East Cost geography and ready to travel on need basis
• Experience managing Client P&L of $15 + Million dollars including reporting and metric assessment for the account

Parameters For Success

• Strong Revenue Growth
• Exceptional client handling
• Consultative Selling
• Effective Negotiations
• Large Deal management
• Influence and participate in Solution Design
• Strong Presentation Skills
• Deep knowledge of financial modelling

Preferred Experience

• Deep Understanding of Client’s priorities and business models
• Strategic thinking
• Excellent Collaboration & Relationship building
• Effective Problem-Solving Skills
• Customer Focus
• CXO Relationship management

Salary And Other Compensation

The BASE SALARY for this position $150,000 - $170,000 + Annual Target Bonus of 30%.

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law.