Life Sciences Account Manager

About the role

Summary of Primary Functions: The account manager will be expected to drive sales performance and achieve profit targets by continually identifying new opportunities and developing business with existing customers. They will provide exceptional customer service to ensure customer satisfaction and work with sales inquiries to achieve high levels of sales conversion.

Responsibilities

• Generate profitable new business through the strong use of market data, prospecting and orchestration of Beck & Pollitzer’s resources.
• Prospect identification and generation of inquiries for projects; always pushing full project and service management capability.
• Identify key players in the targeted organizations and use every opportunity to cross-sell and upsell Beck & Pollitzer’s services.
• Increase customer contact to build up a new user base and grow market share.
• Lead or support customer/site visits and company presentations as required, to strengthen relationships and provide long-term full customer support from negotiation and price quotation stage through to closing sale and delivery.
• Build long-term, productive, and mutually beneficial relationships with new customers using multiple channels
• Interpret customer engineering requirements, survey sites, and create inquiry data.
• Maintain technical competence, service knowledge, local industry knowledge, and regulatory issues which affect customers.
• Provide quality service to Beck & Pollitzer’s internal and external customers in all assigned tasks, while always upholding Beck & Pollitzer’s values.
• Report sales performance and prospects to Location Manager using agreed framework.
• Undertake efficient hand