Account Manager - Life Sciences

About the Company

TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader by helping clients globalize their business through a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and technology solutions. Our greatest asset is our people, and each of our 100+ offices has its own unique identity and rewards.

Responsibilities

• Research prospective clients through strategies including internet research, trade show lists, referrals, directories, and personal investigation.
• Create and maintain accurate data within a CRM for prospective clients, including names, titles, contact details, and other relevant information.
• Cold call prospective clients to generate new business opportunities.
• Creatively problem-solve to improve the current new business development strategy.
• Negotiate rates and deadlines with prospective and current clients.
• Educate clients about the translation process, TransPerfect’s rates, turnaround time justifications, and competitive insights.
• Liaise with production teams to ensure jobs are handled with attention to detail, delivering high-quality results.
• Follow up with clients to ensure satisfaction with delivery, quality, and customer service.
• Research and understand industries TransPerfect markets to, including industry leaders, current events, and relevant data.
• Perform other special projects or duties as required.
• Develop and execute strategies to build customer share and long-term relationships within the territory.
• Maintain ongoing relationships with customers to retain current business and drive new sales.

Requirements

• Minimum Bachelor’s degree.
• Excellent English communication skills (written and verbal).
• Proven sales lifecycle experience—from lead generation to business closing.
• Track record of achieving sales targets.
• Ability to consistently advance customer commitment weekly to navigate a complex and lengthy sales cycle.
• Capability to organize and manage multiple priorities while assessing their business impact.
• Understanding of market requirements, trends, dynamics, expectations, and competitive forces.
• Strong customer orientation—advocates for customer needs and requirements.

Skills

• Proficiency in Microsoft Office Suite.
• Ability to thrive in a fast-paced environment.
• Excellent problem-solving and analytical skills.
• Strong interpersonal skills.
• Effective time management skills.

Career Growth

Interest in long-term career growth with unlimited earning and advancement potential through sales and project management.