Jobs · Business Development · California

Account Manager, Life Sciences

Trial Library · San Francisco, CA · 1 mo ago
HybridBusiness Development$108k–$135k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule (if present). Also maybe "Why Trial Library" etc? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to parse the posting. First part: "Trial Library is an AI-native research platform..." That's about the company. Not needed? Could be part of About the role? The "About Trial Library" maybe not needed; but we can include as part of About the role? The instruction: Use headings for sections like About the role, Responsibilities, Requirements, etc. So we should have sections: About the role (maybe summarizing the role description). Responsibilities (list). Requirements (list). Benefits (list). Pay (specific numbers). Schedule (hybrid requirement). Also maybe "Why Trial Library" could be considered but not in list; but we could include as part of About the role or separate? The instruction says prefer a few substantive sections over many thin ones. So we could combine "Why Trial Library" and "Our Core Values" maybe not needed. But we need to preserve all substantive information. However we can embed them in prose under About the role or maybe a separate section like "About Trial Library". But the allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't include "About Trial Library" or "Why Trial Library". But we could still include them as

    without heading? The instruction: Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for those sections. Probably we should stick to those headings only. So we need to map content. We have: About the role: The description after "About The Role". That includes: "Trial Library is looking for an Account Manager, Life Sciences to own and grow a book of assigned accounts. You will be responsible for nurturing these relationships, identifying new opportunities within them, and running those opportunities through discovery, proposal, and contract execution. You'll work closely with the commercial team and customer success to keep accounts healthy and expanding over time. Occasional lead generation may be required to support pipeline, but this is not the core focus of the role. This role is ideal for someone who understands the clinical trial landscape, clinical operations from the inside, whether through CRO, sponsor, or site-side operational experience, and who also has the relationship-building and sales instincts to turn that industry knowledge into deeper client partnerships and new opportunities within existing accounts." We can put that as prose under

    About the role

    . Responsibilities: The bullet list under "Your Responsibilities". We need to convert each bullet into
    • . The bullet list includes: - Account Ownership & Nurturing: Serve as the primary point of contact for an assigned book of accounts, building trust and staying close to evolving study needs to identify where Trial Library can add value. - Opportunity Generation: Proactively surface new opportunities within assigned accounts, such as additional studies, expanded scope, new therapeutic areas, through regular check-ins and relationship-building. - Discovery & Qualification: Run discovery calls to understand an account’s's trial needs, patient recruitment challenges, and decision-making process; qualify opportunities and prioritize pipeline accordingly. - Proposal Development: Build and present tailored proposals and pricing that speak directly to an account’s study design, therapeutic area, and recruitment/retention goals. - Deal Nurturing & Negotiation: Manage relationships through the full sales cycle, keeping momentum through follow-ups, objection handling, and internal coordination, all the way to contract execution. - Contracting: Partner with legal and leadership to finalize contract terms and ensure a clean, accurate handoff into onboarding. - CRM & Pipeline Management: Maintain accurate, up-to-date records of account activity, opportunities, and pipeline in the CRM to support forecasting and reporting. - Cross-functional Collaboration: Work closely with Commercial teams and Customer Success to ensure assigned accounts sustain long-term retention and growth. - Occasional Lead Generation: From time to time, support broader pipeline efforts by prospecting new clients, sponsors, or CROs through outbound outreach, networking, or referrals We need to preserve all substantive info. So include each as
    • . Requirements: Under "Your Requirements". Bullets: - Clinical trial operational experience: hands-on background in clinical trial operations (e.g., CRA, site coordinator, CRO project support, sponsor-side trial management, or similar), giving you credibility and fluency when speaking with sponsors and sites. - Experience supporting patient recruitment, retention, or site support services. - Direct sales pitching experience: comfortable sitting face-to-face with clients to pitch services, present proposals, and close deals. - Account management experience: a track record of managing and growing client relationships, identifying expansion opportunities, and closing deals in a clinical research context. - Strong ability to build rapport and trust with sponsors and clients, translating technical/operational knowledge into a compelling client conversation. - Excellent written and verbal communication skills, comfortable running discovery calls, delivering proposals, and negotiating terms. - Highly organized, self-motivated, and comfortable owning an account book and its pipeline independently. - Experience with CRM tools (e.g., Salesforce) and a commitment to clean, consistent data hygiene. Also "Nice to Have" list: but that's optional; we could include under Requirements or maybe separate "Qualifications" or "Skills". The instruction says we can use Qualifications, Skills headings. But we need to avoid thin sections. Could combine Nice to Have under Requirements as a sublist? But we need to preserve all substantive info. Could create a separate section "Qualifications" for Nice to Have? However the instruction says prefer a few substantive sections over many thin ones. So maybe we incorporate Nice to Have into Requirements as a separate
        with a note? Or we could add a

        Skills for Nice to Have? But that might be thin. Better to include Nice to Have as part of Requirements, maybe as a second list with a preceding

        "Nice to have:" then list. But we must not invent headings; we can still use

        Requirements and include both required and nice-to-have lists under it. Benefits: Under "Our Benefits & Perks". There are categories with bullet points. We need to extract all substantive benefits. The text: Health & Wellness: Comprehensive medical, dental, and vision coverage for employees and eligible dependents, along with disability, life, and supplemental insurance options designed to support your overall well-being Time Off & Workplace Support: Flexible paid time off, observed company holidays, and a one-time home office stipend to help you create a productive and comfortable remote workspace within our hybrid environment Financial & Lifestyle Benefits: 401(k) program, pre-tax HSA and FSA options, commuter benefits, financial wellness resources, and access to legal protection plans to support both short- and long-term planning Additional Support & Voluntary Benefits: Access to voluntary benefit offerings including pet wellness support, domestic partner coverage, and additional programs that support the diverse needs of our team members and their families We need to put these as list items under Benefits. Could flatten each bullet as separate
      • . Or we could keep categories as headings inside list? But instruction: Use
        • for any list of duties/requirements/benefits. So we can just list each benefit as
        • . Might lose category grouping but still preserves info. Could also include category as part of the li text. Pay: Under "Compensation & On-Site Requirement". Contains salary range: $108,000–$135,000 per year, target annual bonus 10% of base salary, on-target earnings approx $118,800–$148,500 per year. Also mentions hybrid role based in San Francisco, CA, with requirement of three days per week in the office; Wednesday, Thursday, and Friday. Thus Pay section: include salary range and bonus info. Schedule section: include hybrid requirement (3 days/week in office, Wed-Thu-Fri). Also location maybe? But schedule heading is for schedule details. We'll include that. We must not include boilerplate like EEO, interview process, etc. Remove those. Now produce HTML fragment: start with

          About the role

          ...

          then

          Responsibilities

            ...
          etc. Make sure to not include duplicate lines. Also ensure we preserve all substantive info from the sections we include. Let's craft the About the role paragraph: combine the two paragraphs. Paragraph: "Trial Library is looking for an Account Manager, Life Sciences to own and grow a book of assigned accounts. You will be responsible for nurturing these relationships, identifying new opportunities within them, and running those opportunities through discovery, proposal, and contract execution. You'll work closely with the commercial team and customer success to keep accounts healthy and expanding over time. Occasional lead generation may be required to support pipeline, but this is not the core focus of the role. This role is ideal for someone who understands the clinical trial landscape, clinical operations from the inside, whether through CRO, sponsor, or site-side operational experience, and who also has the relationship-building and sales instincts to turn that industry knowledge into deeper client partnerships and new opportunities within existing accounts." Now Responsibilities list: each bullet as
        • . Ensure we keep the colon and description. Requirements list: include required items as
        • . Then maybe a

          Nice to have:

          then another
            for nice-to-have items. Or we could combine into one list with a note. But better to separate for clarity. Nice to have items: "Existing network or relationships within sponsor, CRO, or site organizations." and "Familiarity with specific therapeutic areas relevant to Trial Library's current client base." Now Benefits list: we need to list each benefit item. Let's extract: - Comprehensive medical, dental, and vision coverage for employees and eligible dependents - Disability, life, and supplemental insurance options designed to support your overall well-being - Flexible paid time off - Observed company holidays - One-time home office stipend to help you create a productive and comfortable remote workspace within our hybrid environment - 401(k) program - Pre-tax HSA and FSA options - Commuter benefits - Financial wellness resources - Access to legal protection plans to support both short- and long-term planning - Access to voluntary benefit offerings including pet wellness support - Domestic partner coverage - Additional programs that support the diverse needs of our team members and their families We could also include the category headings as part of the li text but it's okay. Pay section:

            Pay

            Salary range: $108,000–$135,000 per year. Target annual bonus of 10% of base salary, bringing on-target earnings to approximately $118,800–$148,500 per year.

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