Life Cycle Specialist Lead

Sales Support

Execute on outreach programs through various means, such as phone, email, digital tools, and social media.

Support Life Cycle Managers (LCM) in identifying “IB targets” (based on BU provided data) to retain sockets and grow revenue.

Support LCM in improving the quality of the IB CRM data.

Based on the guidance from LCMs, forward approved Seismic content to customers with the intent of creating new upgrade or up trade opportunities.

Prepare quotes for Upgrades and Purchasable Options and present the quotes to customers.

Navigate customers through the sales cycle from opportunity identification to quoting and for after-market follow up.

Work closely with sales to elevate the perception of CMSU from vendor to consultative partner.

Attend customer meetings and presentations as required.

Provide mentor support to the Regional Life Cycle Specialist.

Skills and Knowledge

• Familiarizing oneself with sales tools and technologies utilized by the team, such as CRM systems, sales analytics platforms, or sales enablement software.
• Create and maintain sales-related documents, such as proposals, contracts, quotes, and sales reports. Ensure accuracy and completeness of the documentation and organize them for easy retrieval.
• Collaborate with different internal departments, such as marketing, finance, or logistics, to ensure effective coordination and smooth workflow.
• Communicate relevant information or updates to the sales team and other stakeholders as required.
• Supports Regional Life Cycle Sales Specialists, providing guidance/training on tactical aspects of assignments, connecting them with appropriate resources, and navigating routine challenges in the execution of their work.

Data Entry and Maintenance

• Enter and update customer and sales-related data in the CRM (Customer Relationship Management) system or other sales databases. This includes updating customer information, tracking sales activities, and generating reports as needed.

Qualifications

• Remote, field-based position. The selected individual will be required to live in or near the designated metropolitan area.
• Experience with Microsoft Office applications, especially Excel and Word.
• Consistently maintain a professional phone presence.
• Strong desire to succeed and advance into additional roles within Canon.
• Strategic thinker with a proven track record of driving results in a rapidly growing environment.
• Excellent business and analytical skills required to oversee customer utilization data analysis and program development.
• Excellent presentation/platform skills.
• PREFERRED: Cross-functional experience working with Sales, Operations, Marketing, and Service.
• Ability to travel. Minimum 1 year, preferred 4 years' experience in Diagnostic Imaging or Healthcare industry or equivalent educational background in lieu of experience.

Benefits

Pay Information: Hourly rate $38.40 (Annual Equivalency of $74,880.00) plus target incentives.