Licensing Supervisor, Foster Care

About the role

As the Licensing Supervisor in the Foster Care department, you will provide leadership, oversight, and support to Licensing and Training Specialists while ensuring foster home recruitment, licensing, compliance, and support activities meet regulatory standards and organizational expectations. You will oversee workflows, monitor performance and outcomes, provide coaching and supervision, and ensure that licensing activities are completed accurately, timely, and in a trauma-informed manner consistent with Thompson's CARE principles.

Responsibilities

• Reviewing licensing and re-licensing status reports
• Conducting individual supervision and coaching with Licensing and Training Specialists
• Reviewing foster home files for accuracy and compliance
• Supporting recruitment strategy and pipeline management
• Addressing barriers impacting licensing timelines
• Collaborating with program leadership and system partners to ensure continuity of foster family support
• Assisting with scheduling coverage, responding to urgent licensing issues, supporting staff development, and participating in operational or quality review meetings

Schedule

This role is typically community-based or hybrid, requiring flexibility to support staff and foster families during some evenings or occasional weekends as needed for orientations, trainings, or recruitment activities, while maintaining standard business hours for supervision, meetings, and compliance responsibilities.

Pay

Starting Pay Range: $49k-64,500k annually

Benefits

• 3 weeks paid time off (PTO) first year plus 10 paid holidays
• Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options
• 401K Match
• Education Reimbursement
• Referral Bonus
• Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
• Paid time off for volunteering in the community
• Free EAP services
• Mileage Reimbursement
• iPhone and Laptop provided for eligible roles
• Multiple opportunities for growth

Qualifications

• Must have a valid Tennessee Driver's License
• Meet any credentialing, licensing and privileging standards as it pertains to the program(s) they lead
• Bachelor's degree in social work from an appropriately accredited institution and two years of directly related experience; or Master's degree in social work from an appropriately accredited institution and one year of directly related experience; or Master's degree in a human services field from an appropriately accredited institution and two years of directly related experience; or Bachelor's degree in human services field from an appropriately accredited institution and three years of directly related experience or an equivalent combination of education and experience
• Verified 3 years of work experience as a high-performing individual contributor in a related field
• Exposure to leadership/management experiences either through short-term project management, coordination, training or actual leadership positions
• Displays the capacity/coachability for future growth and development as a leader
• Supervisory experience preferred
• Applicants must reside in Tennessee to be considered

Skills

• Passion for growing and developing staff
• Enjoy making an IMPACT on the lives of others
• Values of EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY