Licensing Specialist

About the role

The Licensing Specialist will support the licensing team, keeping information and processes coordinated, and projects organized while obtaining results aligned with stated objectives. They will research, prepare, and submit applications for new ancillary licenses and registrations, troubleshoot issues, and execute process enhancements.

Responsibilities

• Support the licensing team, keeping information and processes coordinated, and projects organized while obtaining results aligned with stated objectives.
• Research, prepare, and submit applications for new ancillary licenses and registrations, such as business licenses, sales tax certificates, and county trade name filings, for multiple entities.
• Troubleshoot and problem-solve when applications hit a snag, escalating to your manager or the right team when needed.
• Spot, recommend, and execute process enhancements that create team efficiencies and desired results.
• Conceive and execute process improvements within licensing.
• Independently manage a queue of licensing tasks and keep your manager updated with minimal need for follow-up.
• Support project management efforts by tracking progress, deliverables, target dates, and statuses, and communicating on these items to appropriate parties.
• Effectively execute on projects, file and task tracking and anticipate next steps based on the information and guidance provided.
• Create and/or use and maintain documents, resources, and applications that assist in the organization, tracking, and communication of projects and processes.
• Develop a solid understanding of licensing processes, roles within the team, and how to support day-to-day efforts.

Requirements

• An Associate's or Bachelor’s degree from an accredited institution.
• 3+ years experience working in a corporate/office environment in an administrative or similar role.
• Demonstrated proficiency in project management, organizational and time-management responsibilities with ability to identify specific goals (and to work collaboratively within a team to accomplish those goals).
• Effective communication skills with ability to build relationships with internal peers, executive level internal management, external vendors, and state and county government personnel.
• Demonstrated proficiency in and aptitude for project, file and task tracking and anticipating next steps.
• Initiative and desire to independently complete tasks that enable greater team efficiencies and results.
• Demonstrated knowledge of Microsoft Office products, and aptitude for project management tools and software.
• Demonstrated knowledge of AI tools, with the ability to leverage AI resources responsibly to simplify tasks.
• Experience in licensing, real estate, or legal field(s).
• Experience dealing with state or municipal agencies.
• Experience managing business licenses, tax registrations, or similar compliance filings.
• Experience with Google Workspace products (Google Docs, Sheets, etc.).

Qualifications

• Must be able to read, write, speak and understand English.

Skills

• Project Management
• Organizational and Time-Management
• Communication
• Problem-Solving
• Microsoft Office Products
• Google Workspace Products
• Licensing Processes
• State or Municipal Agencies
• Business Licenses, Tax Registrations, Compliance Filings
• AI Tools

Benefits

• Full-Time Hourly Position
• Medical, Dental, and Vision benefits
• 401K with company match
• Multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally
• Access to opportunities to expand your skill set and share your knowledge with others across the organization
• A company culture focused on high performance and bar-raising, with vast opportunities to learn and grow