LICENSING PROGRAM MANAGER II

Working Title: Licensing Program Manager II (LPM II)

Location: El Segundo, Los Angeles County
Schedule: Permanent, Full Time
Telework: Hybrid
Pay: $8,140.00 - $10,116.00 per month. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

About the Department

The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

The Children's Residential Program aims to protect and improve the lives of all youth who reside in a community care facility through the administration of a transparent licensing system that is collaborative, fair, and supportive of families.

• Diversity, Equity, Inclusion, Accessibility, Belonging: We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.
• Community Engagement: We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.
• Empowerment: We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life.
• Quality Services: We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.
• Data Defined Outcomes: We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Responsibilities

• Plan, organize, and direct the activities of a regional office responsible for evaluating and licensing community care facilities and enforcing community care regulations.
• Develop policies and procedures to facilitate the effective operation of the Community Care Licensing (CCL) program.
• Act as the Division representative with other agencies, recruit and hire new staff, meet with facility representatives, and recommend administrative actions against noncompliant licensees.
• Support the office in maintaining CCLD Policies and Procedures.
• Develop, train, and implement new inspection and technical assistance tools for licensees of Children's Residential facilities to ensure consistent application across the division.
• Act as a subject matter expert by designing a comprehensive training program and providing technical assistance to Licensing Program Analysts (LPAs) on new inspection tools.
• Represent the regional office to community organizations, including media contacts, public officials, and provider groups.
• Engage with stakeholders and the legislature for consultation.

Failure to manage regional resources may result in poor quality of care in licensed facilities, failure to close hazardous facilities, and potential liability for the Department. The client population may be at risk of abuse, neglect, injury, or death.

Requirements

• Strong background and experience in licensing programs.
• Sensitivity to administrative issues and understanding of how to use licensing resources.
• Subject to fingerprinting and a background check.
• Must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.
• Must possess a valid driver’s license of the appropriate class issued by the Department of Motor Vehicles (to be provided during the interview process).
• Physical requirements include lifting and carrying up to 25 pounds, climbing stairs, sitting for extended periods, and using a computer and keyboard. Must be able to take a laptop and printer to the field.

Qualifications

Applicants must submit a Statement of Qualifications (SOQ) no longer than two pages, single-spaced, in 12-point font. The SOQ should provide a narrative discussion of how your education, training, experience, and skills qualify you for this position. References to other materials such as resumes or applications will not be considered.

If using education to meet minimum qualifications, include unofficial transcripts for verification with your application. If selected, official transcripts may be required at the time of hire.

Candidates selected for an interview will be required to provide proof of residence in California prior to being eligible for appointment if residing outside the state.