Licensing Coordinator

About the role

Twin Health is a rapidly growing digital health company focused on improving metabolic health through AI Digital Twin technology. The Clinical Delivery Services & Management team drives licensure and credentialing operations, ensuring efficient and streamlined care for members.

Responsibilities

• Licensure Operations
• Navigate and monitor initial applications, renewals, and ongoing maintenance of healthcare professional licenses across all US jurisdictions.
• Maintain a centralized database (including Salesforce and CE platforms) tracking licensing requirements, renewal dates, RX authorizations, and CME requirements by state and provider.
• Support and establish collaboration and supervision agreements for incoming providers and new licenses requiring such structures.
• Work closely with licensing vendors, obtain verifications and peer references, and ensure zero gaps in licensure or late fees.
• Credentialing Operations
• Aid Twin Health providers through the credentialing process with health plans, including setting up and maintaining their CAQH profiles.
• Submit new payer requests promptly, collect required documentation, and track application status across all platforms to ensure timely completion.
• Compliance & Legal
• Stay updated on state and federal licensing and credentialing regulations, ensuring Twin Health remains fully compliant.
• Partner directly with internal Legal, Compliance, and external agencies to resolve regulatory inquiries and support care team onboarding/offboarding workflows.
• Conduct regular audits of documentation and platform data to confirm strict alignment with regulatory standards.
• Reporting & Operations Support
• Analyze licensing and credentialing data to identify trends, eliminate bottlenecks, and optimize licensure geography.
• Generate regular reports on renewal timelines, credentialing activities, and strategic operational initiatives.

Qualifications

• Experience: 2+ years of healthcare licensing and credentialing experience (telemedicine or health-tech background preferred).
• Education: Bachelor’s degree in Healthcare Administration, Business, or a related field.
• Provider Engagement: Proven ability to engage providers at all levels—including CMOs, MDs, Medical Directors, Advanced Practitioners, and Care Managers—instilling trust and inspiring transformation.
• Project Management & Adaptability: Exceptional organizational skills with the ability to manage conflicting priorities and thrive in a fast-paced, high-growth environment.
• Tech Proficiency: Proficient with Google Workspace (especially Google Sheets), Adobe Sign, Salesforce, and credentialing databases.

Benefits

• Competitive compensation package in line with leading technology companies.
• Remote and accomplished global team.
• Opportunity for equity participation.
• Unlimited vacation with manager approval.
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents.
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options.
• 401k retirement savings plan.

Pay

The compensation range for this position is $21.00 - $26.00 per hour.

Schedule

This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.