Licensed Social Worker - Ambulatory Behavioral Health Manager

About the role

The Behavioral Health Manager oversees the delivery of behavioral health services within the OU healthcare system. This role involves managing a team of behavioral health professionals, ensuring the delivery of high-quality care, and coordinating with other healthcare professionals to support patients' mental health and well-being.

Responsibilities

• Supervises behavioral health team members by providing performance evaluations, training, guidance, and support for patient care.
• Aims to ensure compliance with organizational policies and procedures.
• Implements and aids in developing programs and initiatives to enhance the quality of behavioral health services.
• Makes necessary adjustments to monitored and evaluated program effectiveness.
• Plans, implements, and evaluates the professional development of new staff members and provides ongoing support.
• Maintains up-to-date knowledge of applicable healthcare policies and integrates them into behavioral health processes.
• Provides crisis intervention services as needed and is available for timely case consultations.
• Supports behavioral health professionals in managing complex cases and high-risk situations.
• Safeguards accurate and timely documentation of patient care activities.
• Prepares reports and maintains records in accordance with regulatory requirements.
• Supervises the peer review process and ensures clinicians participate in peer review audits as outlined in standard operating procedures.
• Works closely with clinic managers and other departments such as nursing, psychiatry, case management, Pediatric Behavioral Health Services, and the Child Study Center, to provide integrated care.
• Establishes and maintains relationships with community organizations and resources.
• Provides resource education to clinicians, clinic managers, and other departments.
• Advocates for patients and connects them with appropriate services and support.
• Participates in multidisciplinary team meetings and case conferences and engages in conversations to maintain standards.

Qualifications

• Master’s degree from an accredited institution in social work, counseling, or psychology.
• 3 years of experience in social work, psychology, or counseling.
• 3 - 5 years of progressive leadership experience in behavioral health.
• Independent licensure such as Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marital and Family Therapist (LMFT) from the Oklahoma state board.
• Ability to provide clinical supervision per Oklahoma licensing board requirements.
• Current BLS (Basic Life Support) certification from the AHA.