Licensed Remote ACA Enrollment Coordinator (EST)

Location: Remote (EST) • Contract (3 months, October 28 – January 15)

About the Role

We are recruiting on behalf of a nationally operating health insurance organization that specializes in Affordable Care Act (ACA) and individual health coverage solutions. This remote role supports consumers nationwide by providing education, enrollment assistance, and customer service related to ACA-compliant health plans. The position is ideal for licensed insurance professionals who are comfortable working in a high-volume, remote, consumer-facing environment.

Responsibilities

• Promote and explain a portfolio of health insurance products to consumers.
• Respond to consumer inquiries via inbound phone calls and online leads.
• Deliver approved scripts to educate, inform, and guide consumers through coverage solutions.
• Recommend appropriate solutions based on individual consumer needs and circumstances.
• Maintain ongoing communication with consumers regarding product details, rate updates, and key benefits.
• Ensure compliance with ACA program guidelines, reporting requirements, and sales standards.
• Accurately document all consumer interactions with clear and detailed notes.
• Collaborate with team members to support organizational values and service goals.
• Participate in special projects or additional assignments as requested by management.

Qualifications

Required

• High School Diploma or GED.
• Minimum of one year of experience in insurance, phone-based sales, financial services, marketing, web-based business, business-to-business customer service, or a call center environment.
• Active Life and Health Insurance license in at least seven states.
• Ability to work remotely and manage consumer interactions independently while meeting performance and compliance expectations.

Preferred

• Active Life and Health Insurance Agent license across additional states.
• Federal Facilitated Marketplace (FFM) certification.
• At least one year of experience selling ACA-compliant health insurance policies.

Pay

$21.33 per hour + generous commission plan and overtime.

Benefits

Dahl Consulting offers a comprehensive benefits package to eligible employees. For details, review the DAHL Benefits Summary.