Licensed Practical Nurse (Telephonic Medical Management)

About the role

We are looking for truly exceptional nurses to join our cutting‑edge, innovative team. As a team member you will work with patients, providers, and plan sponsors to meet patients' health needs through communication and available resources, promoting quality, cost‑effective outcomes via a telephonic medical‑management process.

Responsibilities

• Communicate with patients, providers, and plan sponsors to address health needs.
• Utilize telephonic medical‑management processes to achieve quality, cost‑effective outcomes.
• Research answers to clinical questions not already known.
• Maintain autonomy while collaborating within a supportive, family‑centered environment.
• Participate in daily new challenges and learning opportunities.
• Work on‑site in the office call center (no telecommuting).

Requirements

• Current licensure as a Licensed Practical Nurse (LPN).
• At least 3 years of bedside clinical experience.

Knowledge, Skills, and Abilities

• Excellent telephonic communication skills.
• Typing speed of 35+ wpm with minimal errors.
• Computer savvy; technical skills will be tested during the interview.
• Ability to multitask—simultaneous talking and typing.
• Capability to follow multi‑step processes and decision‑making flow charts.
• Dependability, accountability, and trustworthiness.
• Self‑starter comfortable with independent study and on‑the‑job training.
• Ability to work both independently and as part of a team.

Benefits

• Growing business with a supportive culture.
• Paid holidays off.
• Generous PTO plan.
• Health benefits.
• 401(k) with company match.
• Caregiver support platform.
• Relaxed/casual dress code.
• Business office/call‑center environment (no hands‑on bedside care).
• Continuous learning and new challenges daily.
• Opportunity to make a real difference in patients' lives.