Licensed Practical Nurse (LPN)/Scheduler

About the role

The Scheduler at Tidelands Health is responsible for daily clinical review of patient preop charts, completing pre-op screening calls, updating patient medications in the Electronic Health Record (EHR), verifying and maintaining the procedure lineup in real time, and collaborating with various team members.

Responsibilities

• Daily clinical review of 80 plus patient preop charts including H&P’s, procedure orders, medications
• Complete pre-op screening calls for all Tidelands Health Facilities (up to 80+ calls a day)
• Provide and review accurate procedure and prep instructions to patients via telephone
• Update patient’s medications in EHR
• Verify and maintain the procedure lineup in EHR for all procedures performed and keep it up to date in real time
• Frequently check for new orders, H&P’s, and consents forms from Physicians. Scan orders and other case related documents for registration into EHR
• Collaborate with all team members of the Health Practice including the office staff, Anesthesia and Physicians with other outside practices. Relay messages via emails, Telephone Encounters, etc. between medical professionals, management, and other team members
• Optimize provider’s procedure schedule to prevent delays, fill in cancellations, and update procedure start times

Requirements

• A minimum of 3 years previous experience in an acute care surgical service/OR setting
• Patient Clinical Scheduling experience and/or Call Center experience preferred
• EPIC experience preferred
• Strong PC skills preferred
• Proficient level with Microsoft Office software in Outlook, Word, Excel, and Explorer required
• Time management skills/ ability to multi-task essential
• Exemplary telephone etiquette skills required
• Ability to effectively accomplish tasks while having numerous interruptions

Qualifications

• A High School Diploma or GED with the completion of a one-year practical nursing program and pass the National Council Licensure Examination for LPNs (NCLEX-PN)

Skills

• Exemplary customer service skills to work with patients, families, physicians, and other health care providers required

Benefits

Tidelands Health offers competitive benefits including health insurance, retirement plans, and paid time off.

Pay

Salary range for this position is $XX.XX - $XXX.XX per year.

Schedule

This position works a Day shift with an 8 hour schedule.