Licensed Practical Nurse

Responsibilities

• Perform all appropriate administrative tasks, including EHR documentation, in accordance with company policy.
• Maximize patient flow through the clinic while providing a stellar patient experience.
• Conduct biometric screenings.
• Assist with cerumen removal and nebulizer therapy procedures.
• Greet customers or potential patients in the front area or near the clinic.
• Answer questions following HIPAA guidelines.
• Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to manage waiting room flow.
• Complete patient registration process, including scanning insurance, ID, obtaining consent forms, collecting payment and outstanding balances.
• Collect and document patient’s chief complaint, medical and medication history in the EHR.
• Obtain vital signs and patient history and enter the data in the EHR.
• Escort patients to the exam room.
• Provide guidance on registration, wait time, services that may be rendered, and payment methods.
• Answer phones, respond to questions, complete call backs, and return calls as necessary.
• Clean and organize the clinic space daily.
• Prepare packages, laboratory specimens, and mail for shipping.

Qualifications

• Minimum High School Diploma or GED.
• Any experience as LPN or similar role.
• BLS Certification.
• Valid licensed practical nurse (LPN) licensure.
• Basic computer skills.
• Excellent administrative, communication, and organizational skills with high attention to detail.
• Basic math skills (counting, addition, and subtraction).
• Ability to work cooperatively in a fast-paced, team-based environment.
• Excellent customer service, organizational, and task-management skills.
• Desired: Any previous experience in retail, customer service, or healthcare.
• Knowledge of infection control practices.

Skills

• Basic computer skills.
• Excellent administrative, communication, and organizational skills.
• High attention to detail.
• Basic math skills.
• Ability to work cooperatively in a fast-paced, team-based environment.
• Excellent customer service, organizational, and task-management skills.
• Knowledge of infection control practices.

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through the Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Value and care you need to grow, through an abundance of industry-leading training programs and diverse career pathways.