Licensed Optician - Assistant Manager - Bilingual
Carra · Fontana, CA · 4 wk ago
HealthcareFull-time
America's Best is part of National Vision, one of the largest optical retailers in the United States, with over 1,000 stores. Each location combines eyewear and eye care into one experience at a single low price. At National Vision, we help make quality eye care and eyewear more affordable and accessible.
About the role
- Drives, monitors, and achieves profit, sales, and performance goals according to National Vision standards.
- Monitors retail operating costs, budgets, and resources.
- Optimizes and oversees the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines.
- Identifies areas of opportunity and creates an action plan for improvement.
- Conveys a commitment to providing outstanding customer service and ensures all associates do the same.
- Ensures quality standards are met.
- Ensures effective merchandising and execution of marketing, pricing promotions, and initiatives according to Brand and Company standards.
- Supervises and motivates Opticians and CL Sales associates (in some stores the Receptionist) and ensures timely completion of day-to-day functions.
- Assists the General Manager with forecasting staffing needs, recruiting, selecting, and retaining a high caliber staff.
- Leads and coaches associates toward the attainment of sales and customer service goals.
- Mentors potential Apprentice Opticians as permitted by law.
Requirements
- Fluent in reading and speaking both English and Spanish.
- Maintain Optical license as required by the state.
- Optical sales experience.
- Supervising experience is preferred.
- Proven ability to lead, coach, and build associate relationships.
- Sound understanding of store operations and standards for success.
- Strong communication skills (both oral and written) for effective management of teams.
- Exceptional customer service skills.
- Strong organizational skills for planning work and continuously monitoring progress toward goals.
- Ability to analyze, create, and understand financial reports.
- Demonstrated ability to analyze and solve problems of varied scope.
- ABO and NCLE Certified.
Benefits
- Health & Dental Insurance
- 401k Retirement Savings
- Flex Spending Account
- Generous Paid Time Off & Company Holidays
- Parental Leave
- Employee Eyewear Discount
- Overtime pay when applicable
Additional opportunities include training programs, access to educational courses, and emphasis on internal promotions and career advancement.
All stores are closed on Sundays.