Licensed Insurance Customer Service Representative

About the role

As a Property & Casualty Customer Service Representative at Howard Hanna Insurance, you'll guide clients through their insurance needs, answer questions, and ensure they feel confident and supported.

Benefits

- Annual Base Salary + Bonus Opportunities - Paid Time Off (PTO) - Health Insurance - Dental Insurance - Vision Insurance - Life Insurance - Hands on Training - Mon-Fri Schedule - Career Growth Opportunities - Retirement Plan - Competitive compensation and benefits package - Ongoing training and professional development opportunities - Supportive, inclusive, and growth-focused workplace culture - Opportunities to advance within the company and broaden your insurance expertise

Requirements

- Active Property & Casualty insurance license (required) - Strong communication and interpersonal skills - Passion for educating and helping clients understand their insurance options - Proven ability to identify opportunities for cross-selling and account expansion - Attention to detail and commitment to regulatory compliance - Team-oriented attitude and a drive for continuous improvement

Responsibilities

- Deliver exceptional customer service to existing clients, resolving inquiries with empathy and expertise - Educate policyholders on coverage details, policy changes, and insurance solutions to help them make informed decisions - Identify opportunities to cross-sell and up-sell additional products and services, building stronger client relationships - Maintain accurate records and documentation in compliance with industry standards - Collaborate with a supportive team dedicated to client satisfaction and professional growth

Pay

Annual Base Salary: $45,000.00 - $48,000.00 per year

Schedule

Mon-Fri Schedule