Licensed Insurance Customer Service Representative

About the role

Join a Best Practices-recognized agency and put your P&C license to work in a role that makes a difference! As a Customer Service Representative, you’ll guide clients through their insurance needs, answer questions, and ensure they feel confident and supported.

Benefits

• Annual Base Salary + Bonus Opportunities
• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Retail Plan
• Competitive compensation and benefits package
• Ongoing training and professional development opportunities
• Supportive, inclusive, and growth-focused workplace culture
• Opportunities to advance within the company and broaden your insurance expertise
• Work with a recognized Best Practices Agency
• Fun & Friendly Co-workers
• Bonus Opportunities

Requirements

• Active Property & Casualty insurance license (required)
• Strong communication and interpersonal skills
• Passion for educating and helping clients understand their insurance options
• Proven ability to identify opportunities for cross-selling and account expansion
• Attention to detail and commitment to regulatory compliance
• Team-oriented attitude and a drive for continuous improvement

Responsibilities

• Deliver exceptional customer service to existing clients, resolving inquiries with empathy and expertise
• Educate policyholders on coverage details, policy changes, and insurance solutions to help them make informed decisions
• Identify opportunities to cross-sell and up-sell additional products and services, building stronger client relationships
• Maintain accurate records and documentation in compliance with industry standards
• Collaborate with a supportive team dedicated to client satisfaction and professional growth

Pay

Salary Range: $45,000.00 - $48,000.00 per year

Schedule

Mon-Fri Schedule