Licensed Inside Sales Representative, Inbound Remote

About the Role

Training starts in November 2026. We're seeking motivated, people-focused individuals to join our Licensed Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth-oriented role.

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

This Licensed Sales Representative, Inbound Remote position is available for candidates based in the states of Idaho, Montana, Wyoming, Georgia, Tennessee, Alabama, Oklahoma, Kansas and Kentucky. Applicants must reside within these specified locations to be considered for this role.

Bring your unique sales talent to our Fortune 100 company and receive paid training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls).

Key Dates

• Licensed Class: November 2, 2026

Pay

Starting base salary is $45K with opportunity for growth. Average earnings range from $55K-$75K through a combination of base salary and generous commission. Top performing agents in their second year and onward can earn up to $85K+.

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders.

You'd Be a Great Fit If You Are

• A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
• A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs.
• A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
• A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details

• From day one you will begin paid training in a remote work environment.
• All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, paid training also includes licensing.
• Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Must be available to work a schedule of 4 weekdays and 1 weekend day.
• Shift options are 11:30-8pm EST, 12:30-9pm EST, or 1:30-10pm EST. This schedule can be expected for a minimum of 6 months before consideration for another shift.
• All computer equipment is provided.
• You must be able to maintain department Work at Home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber or DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Qualifications

• 2-3 years sales experience preferred.
• 2 years of sales/service-related work experience required.
• Strong, engaging interpersonal and persuasion skills needed to close sales.
• Ability to communicate well to both prospects and customers.
• Excellent analytical, decision-making and organizational skills.
• Strong typing capabilities and PC proficiency.
• Property and Casualty Insurance License. Training will be provided if you do not currently hold a license.

Benefits

• Generous earning potential
• Paid licensing and training opportunities
• Comprehensive benefits
• Flexible work arrangements
• Strong work-life balance

About Us

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups.

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.