License Examiner II / License Examiner II - 191971

About the role

The Department of Motor Vehicles is seeking a License Examiner for the Beaufort DMV Branch Office in Beaufort, SC. This fast-paced position offers a career path in public service and requires superior customer service skills in a rewarding environment. The team values teamwork, commitment, and excellent customer service.

Responsibilities

• Administers road test examinations in all class vehicles: Class A (combination vehicles with GWR of 26,001+ lbs, towed vehicle exceeding 10,000 lbs), Class B (single unit vehicles with GWR of 26,001+ lbs), Class C (vehicles designed for 16+ passengers or placarded for hazardous materials), Class D (passenger and non-commercial vehicles up to 26,000 lbs), Class E (non-commercial single unit vehicles up to 26,000 lbs), Class F (non-commercial combination vehicles exceeding 26,000 lbs), Class M (motorcycles), and CDL's if in a CDL Office
• Determines applicant's physical and mental fitness and competency to safely operate motor vehicles
• Administers written, oral and automated examinations to determine applicant's knowledge of laws and driving procedures
• Performs pre-trip inspection on the general working condition of vehicle operated by the applicant
• Examines, accepts, prepares, enters, and prints all documents required in issuing driver licenses, beginner permits and identification cards for all classes; original duplicate transfers, temporary and replacement vehicle registrations, license plates, permits and/or titles; includes requests for repossessed, abandoned, salvaged, homemade and rebuilt vehicles
• Performs edits of the customer's name and address fields
• Processes Motor Vehicle Registration Requests
• Researches suspension inquiries, modifies driver International Registration Plan, registration credentials and issues automobile dealership licenses
• Answers customer inquiries pertaining to driver, vehicle, registration, titling, and insurance requirements by phone and in person
• Greets and directs customers to appropriate areas in the office
• Collects all requirement fees and donations for the Donate Life Fund
• Reconciles and prepares individual daily report and refund request documents
• Computes vehicle sales taxes and makes weight adjustments to the vehicle record file
• Receives, codes and issues receipts for surrendered license plates; boxes surrendered plates and completes pick up requests
• Performs routine maintenance on equipment
• Faxes, mails documents, and runs errands for the branch office that may include trips to the post office and making bank deposits

Working Conditions

• Road tests are conducted throughout the year in a variety of weather conditions including rain, wind, summer heat and cold winter days
• Testing begins in the early morning hours and continues through the early evening hours
• Tasks are completed in a climate-controlled office setting but requires being outdoors and on the road to conduct tests
• Work requires sitting and/or standing for prolonged periods of time, walking, and constant talking
• Exposure to warm or cold temperatures when working outside
• Exposure to processing chemicals used in development of driver's license

Requirements

• High school diploma or equivalent
• Must have a valid South Carolina driver's license
• Must be at least 21 years of age with one year driving experience
• Must complete a nationwide criminal background check to include finger printing
• Before being certified to administer CDL knowledge skill tests, must complete a formal CDL test examiner trainer course and examination that includes Introduction to CDL Licensing System, Overview of the CDL Tests and Knowledge Tests
• Ability to communicate in a professional and effective manner with internal and external customers
• Excellent customer service skills
• Thorough knowledge of driver licensing eligibility requirements
• Application of DMV organizational competencies
• Reports directly to the Branch Manager or Assistant Branch Manager
• Under limited supervision, evaluates the skills and abilities of applicants to operate a motor vehicle for all classes of driver license by means of road demonstration testing
• May be required to relocate to an office within 30 miles of their home office if business needs require
• Position is in a Tier Two office location
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Benefits

• Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
• Exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household

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