License Examiner II / License Examiner II - 190449

Job Responsibilities

Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? Are you looking for a career path in public service? If so, the Department of Motor Vehicles may have a position for you as a License Examiner.

About the Role

This position is located at the Greenville(63) Department of Motor Vehicles (DMV) Branch Office in Greenville, SC.

Responsibilities

• Administers road test examination in all of the following class vehicles:
• Class A: Any combination of vehicles with Gross Vehicle Weight Rating (GWR) of 26,001 pounds provided the GWR of vehicle being towed is in excess of 10,000 pounds.
• Class B: Any single unit vehicle with a GWR of 26,001 or more pounds, or any such towing vehicle not in excess of 10,000 pounds.
• Class C: Any single unit vehicle or combination of vehicles that does not meet the definition of A or B, but that is either designed to transport 16 or more passengers including the driver or is placarded for hazardous materials.
• Class D: Passenger vehicles and all non-commercial vehicles that do not exceed 26,000 pounds gross vehicle weight.
• Class E: Non-commercial single unit vehicles and all non-commercial vehicles that do not exceed 26,000 pounds gross vehicle weight.
• Class F: Non-commercial combination vehicles that exceed 26,000 pounds gross vehicle weight.
• Class M: Motorcycles and CDL's if in a CDL Office.
• Determines applicant's physical and mental fitness and competency to safely operate motor vehicles.
• Administers written, oral and automated examinations to determine applicant's knowledge of laws and driving procedures.
• Performs pre-trip inspection on the general working condition of vehicle operated by the applicant.
• Examines, accepts, prepares, enters, and prints all documents required in issuing driver licenses, beginner permits and identification cards for all classes; original duplicate transfers, temporary and replacement vehicle registrations, license plates, permits and/or titles. Includes requests for repossessed, abandoned, salvaged, homemade and rebuilt vehicles.
• This includes performing edits of the customer’s name and address fields.
• Processes Motor Vehicle Registration Requests.
• Research suspension inquiries, modifies driver International Registration Plan, registration credentials and issues automobile dealership licenses.
• Answers customer inquiries pertaining to driver, vehicle, and registration, titling, and insurance requirements by phone in person.
• Greets and directs customer to appropriate areas in the office.
• Collections all requirement fees and donations for the Donate Life Fund.
• Reconciles and prepares individual daily report and refund request documents.
• Computes vehicle sales taxes and makes weight adjustments to the vehicle record file.
• Serves as a liaison between the customer and the DMV.
• Receives, codes and issues receipts for surrendered license plates; boxes surrendered plates and completes pick up requests.
• Performs routine maintenance on equipment.
• Faxes, mail documents, and runs errands for the branch office that may include trips to the post office and making bank deposits.

Requirements

• A high school diploma and relevant experience.
• A valid South Carolina driver's license and be at least 21 years of age with one year driving experience.
• To complete a nationwide criminal background check to include finger printing.
• Must complete a formal CDL test examiner trainer course and examination that includes Introduction to CDL Licensing System, Overview of the CDL Tests and Knowledge Tests.
• Ability to communicate in a professional and effective manner with internal and external customers.
• Excellent customer service skills.
• Thorough knowledge of driver licensing eligibility requirements.

Qualifications

• Preferably holds a CDL.
• Knowledge of computer software applications.
• Ability to perform basic mathematical calculations.
• Ability to read, write, speak and understand English.

Skills

• Customer service skills.
• Knowledge of driver licensing eligibility requirements.
• Ability to communicate in a professional and effective manner with internal and external customers.
• Ability to perform basic mathematical calculations.
• Knowledge of computer software applications.

Benefits

The South Carolina DMV offers a robust and competitive benefits program. Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)

15 days annual (vacation) leave per year

15 days sick leave per year

13 paid holidays

State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)

An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household

Pay

Salary range: $17.89 - $22.39 per hour

Schedule

Full-time, Monday through Friday, 8:00 AM - 4:30 PM