License Examiner II / License Examiner II - 191836

About the Role

Join the Department of Motor Vehicles (DMV) as a License Examiner II in the Charleston branch office. This position offers a rewarding career in public service, utilizing superior customer service skills in a fast-paced environment. The DMV values teamwork, commitment, and excellent customer service.

Responsibilities

• Administer road test examinations for all vehicle classes:
  • Class A: Any combination of vehicles with a Gross Vehicle Weight Rating (GVWR) of 26,001 pounds, provided the GVWR of the vehicle being towed exceeds 10,000 pounds.
  • Class B: Any single unit vehicle with a GVWR of 26,001 or more pounds, or any such towing vehicle not in excess of 10,000 pounds.
  • Class C: Any single unit vehicle or combination of vehicles that does not meet the definition of Class A or B but is designed to transport 16 or more passengers (including the driver) or is placarded for hazardous materials.
  • Class D: Passenger vehicles and all non-commercial vehicles not exceeding 26,000 pounds gross vehicle weight.
  • Class E: Non-commercial single unit vehicles and all non-commercial vehicles not exceeding 26,000 pounds gross vehicle weight.
  • Class F: Non-commercial combination vehicles exceeding 26,000 pounds gross vehicle weight.
  • Class M: Motorcycles and CDLs (if in a CDL office).
• Determine applicant’s physical and mental fitness and competency to safely operate motor vehicles.
• Administer written, oral, and automated examinations to assess applicant’s knowledge of laws and driving procedures.
• Perform pre-trip inspections on the general working condition of vehicles operated by applicants.
• Examine, accept, prepare, enter, and print all documents required for issuing driver licenses, beginner permits, and identification cards for all classes, including original, duplicate, transfer, temporary, and replacement documents.
• Process requests for repossessed, abandoned, salvaged, homemade, and rebuilt vehicles.
• Edit customer name and address fields.
• Process motor vehicle registration requests.
• Research suspension inquiries, modify driver International Registration Plan credentials, and issue automobile dealership licenses.
• Answer customer inquiries regarding driver, vehicle, registration, titling, and insurance requirements via phone and in person.
• Greet and direct customers to appropriate areas in the office.
• Collect fees and donations for the Donate Life Fund.
• Reconcile and prepare individual daily reports and refund request documents.
• Compute vehicle sales taxes and make weight adjustments to the vehicle record file.
• Receive, code, and issue receipts for surrendered license plates; box surrendered plates and complete pickup requests.
• Perform routine maintenance on equipment.
• Fax, mail documents, and run errands for the branch office, including trips to the post office and making bank deposits.

Working Conditions

• Road tests are conducted year-round in various weather conditions, including rain, wind, summer heat, and cold winter days.
• Testing occurs during early morning and early evening hours.
• Work requires prolonged sitting and/or standing, walking, and constant talking.
• Exposure to outdoor temperatures and processing chemicals used in driver’s license development.
• May require relocation to an office within 30 miles of the home office if business needs arise.

Requirements

• A high school diploma or equivalent.
• A valid South Carolina driver’s license with at least one year of driving experience.
• Must be at least 21 years of age.
• Must complete a nationwide criminal background check, including fingerprinting.
• Before being certified to administer CDL knowledge and skill tests, must complete a formal CDL test examiner trainer course and examination covering:
  • Introduction to CDL Licensing System
  • Overview of the CDL Tests
  • Knowledge Tests
• Ability to communicate professionally and effectively with internal and external customers.
• Excellent customer service skills.
• Thorough knowledge of driver licensing eligibility requirements.
• Application of DMV organizational competencies.

Benefits

• Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children (also available for temporary employees working over 30 hours per week).
• 15 days of annual (vacation) leave per year.
• 15 days of sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs (optional for temporary employees).
• Employee Assistance Program (EAP) at no cost to the employee or members of their household.

This position is located at the Charleston DMV Branch Office in Charleston, SC, and is classified as a Tier Two office location.