License Examiner II / License Examiner II - 191695

About the Role

Join the Department of Motor Vehicles (DMV) as a License Examiner II in the Greenville, SC branch office. This position offers a fast-paced, rewarding environment in public service, valuing teamwork, commitment, and excellent customer service. The role involves administering road tests, processing driver licenses, and assisting customers with vehicle and registration inquiries.

Responsibilities

• Administer road test examinations for all vehicle classes:
  • Class A: Any combination of vehicles with a Gross Vehicle Weight Rating (GVWR) of 26,001+ pounds, provided the GVWR of the towed vehicle exceeds 10,000 pounds.
  • Class B: Any single unit vehicle with a GVWR of 26,001+ pounds, or any such vehicle towing up to 10,000 pounds.
  • Class C: Vehicles designed to transport 16+ passengers (including the driver) or placarded for hazardous materials, not meeting Class A or B definitions.
  • Class D: Passenger and non-commercial vehicles not exceeding 26,000 pounds GVWR.
  • Class E: Non-commercial single unit vehicles not exceeding 26,000 pounds GVWR.
  • Class F: Non-commercial combination vehicles exceeding 26,000 pounds GVWR.
  • Class M: Motorcycles and CDLs (if in a CDL office).
• Determine applicants' physical and mental fitness to safely operate motor vehicles.
• Administer written, oral, and automated examinations on laws and driving procedures.
• Perform pre-trip inspections of applicant-operated vehicles.
• Examine, accept, prepare, enter, and print documents for issuing driver licenses, beginner permits, ID cards, vehicle registrations, license plates, permits, and titles (including repossessed, abandoned, salvaged, homemade, and rebuilt vehicles).
• Edit customer name and address fields in records.
• Process motor vehicle registration requests and research suspension inquiries.
• Modify driver International Registration Plan credentials and issue automobile dealership licenses.
• Answer customer inquiries about driver, vehicle, registration, titling, and insurance requirements via phone or in person.
• Greet and direct customers to appropriate office areas.
• Collect fees and donations for the Donate Life Fund.
• Reconcile and prepare daily reports and refund request documents.
• Compute vehicle sales taxes and adjust vehicle record weights.
• Receive, code, and issue receipts for surrendered license plates; box plates and complete pickup requests.
• Perform routine equipment maintenance.
• Fax, mail documents, and run errands (e.g., post office, bank deposits).

Working Conditions

• Conduct road tests year-round in various weather conditions (rain, wind, heat, cold).
• Testing hours span early morning to early evening.
• Work requires prolonged sitting/standing, walking, and constant talking.
• Exposure to outdoor temperatures and processing chemicals for driver’s licenses.
• May require relocation to an office within 30 miles of the home office if business needs arise.

Requirements

• A high school diploma or equivalent.
• Valid South Carolina driver’s license and at least 21 years of age with one year of driving experience.
• Completion of a nationwide criminal background check, including fingerprinting.
• Certification to administer CDL knowledge/skill tests requires completing a formal CDL test examiner trainer course and examination.
• Ability to communicate professionally with internal and external customers.
• Excellent customer service skills and thorough knowledge of driver licensing eligibility requirements.

Benefits

• Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children (available to temporary employees working 30+ hours/week).
• 15 days of annual (vacation) leave and 15 days of sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs (optional for temporary employees).
• Employee Assistance Program (EAP) at no cost to the employee or household members.