License Examiner II / License Examiner II - 191415

About the Role

Join the Department of Motor Vehicles (DMV) as a License Examiner II in the Bluffton, SC branch office. This position offers a fast-paced, rewarding environment in public service, valuing teamwork, commitment, and excellent customer service.

Responsibilities

• Administer road test examinations for all vehicle classes:
  • Class A: Any combination of vehicles with a Gross Vehicle Weight Rating (GVWR) of 26,001 pounds, provided the GVWR of the vehicle being towed exceeds 10,000 pounds.
  • Class B: Any single unit vehicle with a GVWR of 26,001 or more pounds, or any such towing vehicle not exceeding 10,000 pounds.
  • Class C: Any single unit vehicle or combination of vehicles that does not meet the definition of Class A or B but is designed to transport 16 or more passengers (including the driver) or is placarded for hazardous materials.
  • Class D: Passenger vehicles and all non-commercial vehicles not exceeding 26,000 pounds gross vehicle weight.
  • Class E: Non-commercial single unit vehicles and all non-commercial vehicles not exceeding 26,000 pounds gross vehicle weight.
  • Class F: Non-commercial combination vehicles exceeding 26,000 pounds gross vehicle weight.
  • Class M: Motorcycles.
  • CDLs (if in a CDL office).
• Determine applicant’s physical and mental fitness and competency to safely operate motor vehicles.
• Administer written, oral, and automated examinations to assess applicant’s knowledge of laws and driving procedures.
• Perform pre-trip inspections on the general working condition of vehicles operated by applicants.
• Examine, accept, prepare, enter, and print all documents required for issuing driver licenses, beginner permits, and identification cards for all classes, including original, duplicate, transfers, temporary, and replacement documents.
• Process requests for repossessed, abandoned, salvaged, homemade, and rebuilt vehicles.
• Edit customer name and address fields.
• Process motor vehicle registration requests.
• Research suspension inquiries, modify driver International Registration Plan credentials, and issue automobile dealership licenses.
• Answer customer inquiries regarding driver, vehicle, registration, titling, and insurance requirements via phone and in person.
• Greet and direct customers to appropriate areas in the office.
• Collect required fees and donations for the Donate Life Fund.
• Reconcile and prepare individual daily reports and refund request documents.
• Compute vehicle sales taxes and make weight adjustments to the vehicle record file.
• Receive, code, and issue receipts for surrendered license plates; box surrendered plates and complete pickup requests.
• Perform routine maintenance on equipment.
• Fax and mail documents, and run errands for the branch office, including trips to the post office and making bank deposits.

Working Conditions

• Road tests are conducted year-round in various weather conditions, including rain, wind, summer heat, and cold winter days.
• Testing occurs during early morning and early evening hours.
• Work requires prolonged sitting and/or standing, walking, and constant talking.
• Exposure to outdoor temperatures and processing chemicals used in driver’s license development.
• May require relocation to an office within 30 miles of the home office if business needs arise.

Requirements

• A high school diploma or equivalent.
• A valid South Carolina driver’s license and at least 21 years of age with one year of driving experience.
• Completion of a nationwide criminal background check, including fingerprinting.
• Before being certified to administer CDL knowledge and skill tests, completion of a formal CDL test examiner trainer course and examination covering:
  • Introduction to the CDL Licensing System
  • Overview of the CDL Tests
  • Knowledge Tests
• Ability to communicate professionally and effectively with internal and external customers.
• Excellent customer service skills.
• Thorough knowledge of driver licensing eligibility requirements.
• Application of DMV organizational competencies.

Benefits

• Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children (also available for temporary employees working over 30 hours per week).
• 15 days of annual (vacation) leave per year.
• 15 days of sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs (optional for temporary employees).
• Employee Assistance Program (EAP) at no cost to the employee or members of their household.