Library Page - Seward Park Library

Department: Branch Libraries. Location: Seward Park Library.

About the role

Library Page positions are educational opportunities for candidates who are currently enrolled as students in an accredited educational program. Do you love books and love helping people? The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years. As a Library Page at The New York Public Library you will do that and much more. A Page position is meant to give you knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. We are looking for candidates that demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way. You will have access to the Library Page Fellowship Program as a Library Page. A career growth development program that empowers youth as they shape their careers. The Program provides resources to help develop career readiness skills, explore career goals, and provide on‑the‑job coaching, training, and mentorship.

Responsibilities

• Projects a positive and courteous attitude to the public by providing exceptional customer service
• Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
• Answers in‑person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
• Assists patrons with basic computer, internet and audio/visual equipment usage
• Locates and prepares library materials requested by patrons
• Assists staff with checking materials for damage and removing them from the shelves
• Helps set up public spaces for events and programs
• Performs other related tasks as needed

Requirements

Education and Certifications:

• Currently enrolled as a student in an accredited educational program (High School, GED, Associate's, Bachelor's, Master's, etc.)
• Proper employment certificate for minors under 18 as required by NYS law

Preferred Experience:

• Ability to troubleshoot basic computer and printer issues
• Experience with eReaders and library technologies
• Ability to speak foreign languages

Required Skills:

• Ability to accurately and efficiently sort and arrange items in alphanumeric order
• Strong organizational skills and ability to follow detailed instruction in a fast‑paced environment
• Excellent customer service skills and the ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem‑