Library Page - Westchester Square Library
The New York Public Library · Bronx, NY · 2 days ago
On-siteTraining$17/hrPart-time
Key Responsibilities
- Projects a positive and courteous attitude to the public by providing exceptional customer service
- Sherds and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
- Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
- Aids patrons with basic computer, internet and audio/visual equipment usage
- Locates and prepares library materials requested by patrons
- Aids staff with checking materials for damage and removing them from the shelves
- Helps set up public spaces for events and programs
- Performs other related tasks as needed
Skills
- Knowledgeable in sorting and arranging items in alphanumeric order
- Strong organizational skills and ability to follow detailed instructions in a fast-paced environment
- Excellent customer service skills and the ability to work with a diverse patronage
- Superb interpersonal and communication skills
- Strong problem-solving skills
- Demonstrated ability to work as part of a team
- Demonstrated reliability and professionalism
- Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications
Prefered Qualifications
- Ability to troubleshoot basic computer and printer issues
- Experience with eReaders and library technologies
- Ability to speak foreign languages
Managerial/Supervisory Responsibilities
- Navigates customer interactions and escalates issues to the manager
Work Environment
- Public service library
- Physical Duties: Moderate lifting required (up to 25 lbs)
- Pushing book trucks
Pre-Placement Physical Required?
No
Schedule
Part time hours to be scheduled during regular branch hours