Library Page - Harlem Library

About the Role

The New York Public Library has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. As a Library Page at the Harlem Library, you will help continue this mission while gaining valuable experience in a library setting. This position is designed to provide insight into library operations and help you determine if a library career is right for you. You will also have access to the Library Page Fellowship Program, a career growth development initiative offering resources, coaching, training, and mentorship to empower youth in shaping their careers.

Responsibilities

• Project a positive and courteous attitude to the public by providing exceptional customer service.
• Shelve and arrange books, CDs, DVDs, and other library materials in alphabetical and numerical order.
• Answer in-person inquiries, help patrons locate materials, and refer them to the appropriate staff for assistance.
• Assist patrons with basic computer, internet, and audio/visual equipment usage.
• Locate and prepare library materials requested by patrons.
• Assist staff with checking materials for damage and removing them from shelves.
• Help set up public spaces for events and programs.
• Perform other related tasks as needed.

Requirements

• Current enrollment in a degree program at an accredited school.
• Proper employment certificate for minors under 18 as required by NYS law.

Skills

• Ability to accurately and efficiently sort and arrange items in alphanumeric order.
• Strong organizational skills and ability to follow detailed instructions in a fast-paced environment.
• Excellent customer service skills and the ability to work with a diverse patronage.
• Superb interpersonal and communication skills.
• Strong problem-solving skills.
• Demonstrated ability to work as part of a team.
• Demonstrated reliability and professionalism.
• Basic computer and technology skills, such as Microsoft Office Suite and Google Applications.
• Preferred: Ability to troubleshoot basic computer and printer issues.
• Preferred: Experience with eReaders and library technologies.
• Preferred: Ability to speak foreign languages.

Core Values

• Be Helpful to patrons and colleagues.
• Be Resourceful in solving problems.
• Be Curious in all aspects of your work.
• Be Welcoming and Inclusive.

Work Environment

• Public service library setting.
• Moderate lifting required (up to 25 lbs).
• Pushing book trucks.

Pay

$17.00 per hour.

Schedule

14 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.