Library Page - Hamilton Fish Park Library

About the role

Library Page positions are educational opportunities for candidates who are currently enrolled as students in an accredited educational program. The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years. As a Library Page you will help provide those services and gain knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. The library page position is scheduled for 14 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.

Responsibilities

• Project a positive and courteous attitude to the public by providing exceptional customer service
• Shelve and arrange books, CDs, DVDs and other library materials in order alphabetically and numerically
• Answer in-person inquiries, help patrons locate needed materials and refer patrons to the appropriate place or person for assistance
• Assist patrons with basic computer, internet and audio/visual equipment usage
• Locate and prepare library materials requested by patrons
• Assist staff with checking materials for damage and removing them from the shelves
• Help set up public spaces for events and programs
• Perform other related tasks as needed

Qualifications

• Currently enrolled as a student in a degree program/accredited school (High School, GED Program, Associate's Degree, Bachelor's Degree, Master's Degree, etc)
• Proper employment certificate for minors under 18 as required by NYS law

Skills

• Ability to troubleshoot basic computer and printer issues preferred
• Experience with eReaders and library technologies preferred
• Ability to speak foreign languages preferred
• Ability to accurately and efficiently sort and arrange items in alphanumeric order
• Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
• Excellent customer service skills and the ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem-solving skills
• Demonstrated ability to work as part of a team
• Demonstrated reliability and professionalism
• Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications

Physical Duties

• Moderate lifting required (up to 25 lbs)
• Pushing book trucks