Library Page - Battery Park City Library

Description Overview

The New York Public Library has been an essential provider of free books, information, ideas, and education for all New Yorkers for over 100 years. As a Library Page at The New York Public Library, you will gain valuable experience and knowledge about working within a library system.

We are seeking candidates who demonstrate a strong work ethic, reliability, and excellent written and verbal communication skills. You will be expected to represent the library positively and assist patrons effectively.

Key Responsibilities

• Projects a positive and courteous attitude to the public by providing exceptional customer service
• Sherds and arranges books, CDs, DVDs, and other library materials in alphabetical and numerical order
• Answers in-person inquiries, helps patrons locate needed materials, and refers patrons to the appropriate place or person for assistance
• Aids patrons with basic computer, internet, and audio/visual equipment usage
• Locates and prepares library materials requested by patrons
• Aids staff with checking materials for damage and removing them from the shelves
• Helps set up public spaces for events and programs
• Performs other related tasks as needed

Required Education, Experience & Skills

• Current enrollment in a degree program at an accredited school
• Proper employment certificate for minors under 18 as required by NYS law
• Ability to accurately and efficiently sort and arrange items in alphanumeric order
• Strong organizational skills and ability to follow detailed instructions in a fast-paced environment
• Excellent customer service skills and the ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem-solving skills
• Demonstrated ability to work as part of a team
• Demonstrated reliability and professionalism
• Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications

Preferred Qualifications

• Ability to troubleshoot basic computer and printer issues
• Experience with eReaders and library technologies
• Ability to speak foreign languages

Required Education & Experience

• Current enrollment in a degree program at an accredited school
• Proper employment certificate for minors under 18 as required by NYS law

Required Skills

• Ability to accurately and efficiently sort and arrange items in alphanumeric order
• Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
• Excellent customer service skills and the ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem-solving skills
• Demonstrated ability to work as part of a team
• Demonstrated reliability and professionalism
• Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications

Core Values

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive
• Work Environment
• Public service library
• Physical Duties
• Moderate lifting required (up to 25 lbs)
• Pushing book trucks

Physical Required?

No

Union/Non Union

Non-Union

FLSA Status

Non-Exempt

Schedule

14 hours per work week