Library, Information Technology - Federal Work Study Student Assistant

Federal Work-Study (FWS) eligibility and job details for Library Information Technology (LIT) Student Assistants at CSUSB.

Eligibility Requirements

• Complete a Free Application for Federal Student Aid (FAFSA) for the current award year
• Maintain Satisfactory Academic Progress standards
• Enrolled in at least half-time (6 units undergraduate; 3 units graduate) per semester
• Federal need of at least $2,000
• Submit all requested financial aid documentation from your To-Do-List by the due date
• Official award notification from the Financial Aid Office
• U.S. citizen, eligible non-citizen, or permanent resident

Students not awarded FWS may be added to the FWS Waiting List by emailing workstudy@csusb.edu. Program funding is limited; applying through the FWS Waiting List does not guarantee a FWS award.

About the Role

Under direct supervision of the Dean, Library Information Technology (LIT) Student Assistants develop basic technology support skills and provide high-quality customer service for library users and employees. They staff a library makerspace open to all CSUSB students and maintain hardware, software, and equipment assigned to Pfau Library. Student assistants work as a cohesive team under the oversight of the Systems and Discovery Librarian and ITS Technology Consultants.

Responsibilities

• Staff library makerspaces
• Contribute to makerspace workshops and tours
• Maintain and troubleshoot library technology
• Other work to assist the LIT department as assigned

Minimum Qualifications

• Ability to learn and perform assigned work, follow oral instructions, and work cooperatively with faculty, staff, and other students
• Communicate effectively with all levels
• Read and write English at a level appropriate to the position
• Admission or registration as a CSU student

Required Qualifications

• Maintain a 2.0 G.P.A. or greater per semester and cumulative
• Enrolled in at least half-time units at CSUSB (6 units undergraduate; 3 units graduate)
• International students must have full-time enrollment at CSUSB (12 units undergraduate; 6 units graduate)
• Eligible to work in the United States
• Social Security Card (for payroll purposes)

Preferred Qualifications

• Ability to establish and maintain effective working relationships with people of diverse backgrounds and learning styles
• Commitment to your own learning and supporting the learning of others
• Ingenuity in applying technology to solve problems
• Ability to locate, follow, and create online documentation
• Attention to detail and ability to maintain complete and accurate records
• Ability to maintain a positive and professional attitude when under pressure
• Familiarity with Windows and Macintosh operating systems
• Familiarity with analog and digital creative tools/methods (e.g., 3D printing, sewing, microcontrollers, or video editing)
• Familiarity with Microsoft networking concepts
• Familiarity with computer management systems (Intune, JAMF)

Pay

Anticipated hiring range: $16.90 per hour. Compensation considers internal equity and experience.

Schedule

• Academic year available hours: Monday through Friday (8:00 am – 5:00 pm)
• Summer available hours: Monday through Thursday (7:00 am - 5:30 pm)

This is a part-time, temporary, seasonal position. Student employees are not eligible to telecommute at any time.