Library Assistant - Circulation Services
About the Role
The Neenah Public Library is seeking friendly, energetic, and detail-oriented Library Assistants in the Circulation Services Department for both permanent part-time and casual positions. This role supports daily library operations in a fast-paced environment, including checking materials in and out, shelving, sorting, and providing curbside delivery services. Library Assistants also assist patrons at the front desk with account creation, resolving account issues, and processing payments for library fees and merchandise. The ideal candidate will support the library’s mission: Inspiring ideas. Enriching lives. Creating Community. Celebrating Literacy.
Responsibilities
- Check materials in and out for patrons
- Shelve and sort library materials
- Provide curbside delivery services
- Assist patrons at the front desk with account creation and issue resolution
- Process payments for library fees and merchandise
- Multitask in a fast-paced environment
Requirements
- High school graduate or equivalent with 2 years of continuing education
- 3 years of exceptional customer service or administrative experience
- Strong communication skills
- Proficient computer skills
- Ability to work nights, weekends, and Sundays
Pay
Starting wage: $19.07 per hour.
Schedule
Permanent part-time positions average 20 hours per week. Schedule varies and includes regular nights, weekends, and Sundays.
Benefits
- Paid vacation, sick leave, and holidays
- MidAmerica retirement program (Social Security alternative)
- Employee Assistance Program (EAP) at no cost to employees and their immediate family
- Funeral leave, jury duty leave, and floating holidays
This position is not eligible for health insurance or WRS retirement benefits.