Librarian II - Outreach Services

About the role

The City of Rancho Cucamonga is seeking a Librarian II to serve in the Outreach Services division. The ideal candidate will have a strong commitment to excellent customer service, a growth mindset, and the ability to work in a fast-paced and energetic environment.

Responsibilities

• Work with the Library Services Manager to plan, organize, lead, and supervise the day-to-day operations of the division
• Develop, recommend, and implement long-range goals, objectives, and policies relevant to the division
• Assist with strategic planning, participating in the long-term planning and development of the division’s services
• Monitor and evaluate trends in library services, technology, early learning, outreach services, and within the community
• Set the tone for the team, providing inspiration and direction, and cultivating a positive, collaborative, creative, and productive work environment
• Hire, train, supervise, and manage reporting team and volunteers
• Establish individual work plans, workflow, and priorities, and evaluate the work performance and quality of the team, staff, and volunteers
• Oversee training, coaching, and professional development of staff and volunteers reporting to you
• Assist with the management of the division’s budget, resources, and equipment orders, ensuring expenditures stay within allocations and that appropriate controls are in place
• Interact with patrons, provide customer service, reader’s advisory, and reference services
• Act as the designated “person in charge” and ensure adherence to the Library’s Code of Conduct and policies
• Serve as a liaison on behalf of your division at meetings, appearances, and events

Outreach Services Responsibilities

• Engage and build relationships with community organizations, schools, daycares, and local partners to promote library services, literacy initiatives, and develop a greater understanding of community needs
• Serve as a liaison on behalf of the library, coordinating interactions and events with community agencies, local schools, and community organizations
• Develop, conduct, and supervise tours, educational outreach programs, and initiatives, including Senate Bill SB 321 “Student Success Card initiative” and “1,000 Books Before Kindergarten”
• Work collaboratively to develop and maintain collection materials and resources

Qualifications

Graduation from an American Library Association accredited college with a Master's degree in Library Science and two years of professional library experience, or any combination of training and experience that provides the desired knowledge and abilities.

Skills

• Knowledge of the principles and practices of professional library work
• Advanced reference methods
• Techniques and procedures in cataloging, indexing, classifying, and organizing library materials
• Principles and techniques used in bibliographic research
• Ability to organize work and supervise the work of technical and office staff
• Ability to communicate both orally and in writing with a wide variety of individuals to promote library programs and meet patron needs
• Ability to establish and maintain cooperative working relationships

Physical Demands

Frequent standing and sitting, dexterity and coordination to handle files and single pieces of paper, occasional lifting of items weighing up to twenty-five pounds, and moving from place to place within the office.

Working Conditions

Generally clean work environment with limited exposure to conditions such as dust, fumes, odors, or noise, and a work schedule that may include evenings and weekends.