Liaison Officer-Fort Bliss, TX

Key Responsibilities

• Serve as the primary point of contact for Valiant personnel arriving at the CONUS Replacement Center (CRC) at Fort Bliss.
• Welcome, assist, and provide guidance to deploying and redeploying personnel throughout the CRC process.
• Conduct deployment and redeployment briefings in coordination with the Mobilization Department and other Valiant departments.
• Maintain daily communication with the Mobilization Department through meetings, email, and telephone to provide personnel status updates and coordinate deployment activities.
• Identify, resolve, or escalate issues that could delay personnel processing or deployment.
• Collect, review, scan, and securely transmit required deployment and redeployment documentation and records.
• Afford assistance in ensuring personnel are properly manifested for military air and commercial air transportation and meet all deployment requirements.
• Provide administrative and customer support to personnel prior to departure by answering questions and ensuring all requirements have been completed.
• Afford assistance in completing Valiant portal requirements, timesheets, and other administrative processes.
• Maintain accurate records while handling sensitive and confidential information in accordance with company policies.
• Represent Valiant professionally while fostering positive relationships with military personnel, government representatives, and internal stakeholders.
• Perform additional duties and special projects as assigned.

Core Competencies

• Military personnel processing and deployment operations
• Customer service and personnel support
• Administrative coordination and workflow management
• Documentation and records management
• Communication and stakeholder engagement
• Problem identification and resolution
• Time management and organizational effectiveness
• Professional representation of organizational values and mission

Working Conditions

• Primarily based at the CONUS Replacement Center (CRC), Fort Bliss.
• Frequent interaction with military personnel, government representatives, and internal company departments.
• Require extended hours, weekends, holidays, or after-hours support to meet deployment schedules and operational requirements.
• Pass the company drug screening.
• Ability to stand or sit for long hours.
• Ability to assist personnel with carrying PPE luggage as needed.
• Ability to enter / exit military base and obtain CAC ID.