Leisure Sales | Leisure Sales Specialist

About the role

The Specialist, Leisure Sales, is a pivotal supervisor support role within the Leisure Sales team at Fontainebleau Miami Beach. This position is essential for bolstering team efforts to achieve leisure sales targets.

Responsibilities

• Support the sales team in developing and executing sales strategies.
• Act as a liaison between the sales team, clients, travel agents, and supply partners.
• Cook up and conduct site visits to showcase Fontainebleau's offerings to potential clients.
• Aid in maintaining and developing relationships with key stakeholders to drive sales and guest satisfaction.
• Provide market insights and feedback to the sales team to aid in strategy formulation.
• Participate in training and development initiatives to enhance team capabilities and uphold Fontainebleau's service excellence.

Requirements

• Ability to read, write, and understand English.
• Well organized and demonstrated strong problem-solving skills.
• Effective leadership, supervisory, and management skills.
• Budgeting and analytical skills.
• Ability to communicate effectively and establish and maintain effective working relationships with clients, management, and staff.
• Understand and maximize the utilization of all automated sales & reservation systems involved with group business.
• Maintain confidentiality of guest information and pertinent resort data.

Qualifications

• Bachelor's degree or combination of four years relevant education and experience preferred.
• Two years hotel preferred in a sales and/or supervisor role.

Skills

• Able to communicate written and spoken.
• Excellent overall communication skills.
• Knowledge and grasp of hotel distribution systems (PMS, RMS, GOS, TPI, etc.).
• Able to multi-task.
• Training and coaching skills.