Legal Support Specialist

About the role

The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best-in-class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state.

Service Oklahoma is responsible for administering driver and motor vehicle services for the State of Oklahoma with the goal of simplifying and streamlining government services while providing residents with a best-in-class customer experience. The Legal Support Specialist assists the legal team in the areas of both driver’s license and motor vehicle services, as needed.

Responsibilities

• Receives and processes sensitive information.
• Produces documents of various levels of complexity.
• Enters and retrieves information using data processing equipment.
• Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity with established requirements.
• This position may be expected to cross-train in other sections of their division and perform the job duties in each section, based on the needs of the agency.

Requirements

• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and circumstances.
• Excellent written and verbal communication skills with the ability to draft clear and concise documents and correspondence.
• Ability to display good judgment.
• Skilled in being detail oriented.
• Resilience in the face of challenges, with the ability to maintain composure under pressure and navigate ambiguity with confidence.
• Able to stand up to eight hours a day and lift 10‑50 pounds on a regular basis, with assistance as needed.
• Position does not require travel.
• Position is not eligible for telework.
• Works in a comfortable office setting with a computer for a large percentage of the workday.

Qualifications

• An associate degree in any field, OR
• Two (2) years of experience in a clerical office, or a closely related field, OR
• Equivalent combination of education and experience.

Benefits

• Generous benefits package, including a benefits allowance to offset the costs of medical, dental, vision, life and disability insurance plans.
• Service Oklahoma will match up to 7% towards an employee’s Defined Contribution retirement plan.
• 11 paid holidays.
• 15 days of paid annual leave, which increases with every 5 years of service.
• 15 days of paid sick leave.
• Longevity payments based on years of service with the State of Oklahoma.

Pay

This position has an annual rate of $38,480.00.

Schedule

The schedule for this position may vary and require flexibility, including some early or late shifts, weekends, and occasional overtime, based on the needs of the agency.