Legal Support Coordinator

Essential Functions

• Legal Navigation & Advocacy
  • Conduct individualized legal barrier assessments (warrants, court fines/fees, suspended licenses).
  • Collaborate with courts, legal aid, and public defenders to support expungement, set asides, and civil rights restoration.
  • Accompany clients to Homeless Court, probation hearings, or other critical appointments.
  • Educate clients on legal rights, obligations, and pathways to restoration.
• Systems Integration
  • Partner closely with Re-Entry Navigators to ensure housing and legal strategies align.
  • Enter timely and accurate notes in HMIS/CRM systems; track legal outcomes for evaluation.
  • Participate in cross-agency case conferencing to ensure smooth navigation of both criminal justice and homeless response systems.
  • Work with community partners to address systemic gaps in housing eligibility, clearance cards, and landlord discrimination.
• Recovery & Stability Support
  • Recognize the intersection of legal, housing, and recovery challenges; connect clients to peer support and treatment as needed.
  • Ensure that legal progress translates into tangible housing and employment opportunities.

Minimum Qualifications

• 1-2 years’ experience working in the Homelessness Response System or Criminal Justice System.
• Strong ability to build trust and consistency with clients.
• Knowledge of Arizona’s reentry, workforce, and legal aid resources.
• Must be able to pass a background check and obtain jail access clearance.
• Present a valid Fingerprint clearance card on the first day of employment.
• Valid AZ driver’s license.

Preferred

• Direct lived experience with incarceration or reentry.
• Familiarity with HMIS.
• Multi-Lingual.

Core Values & Approach

• Housing First – housing is foundational, not conditional.
• Anti-Racism – confront racial inequities within the legal and housing systems.
• Harm Reduction – meet people where they are, without judgment.
• Both/And Advocate – act as a service provider and a systems-change partner simultaneously.

Working Conditions

• Primarily field-based: courtrooms, correctional facilities, legal aid offices, and the Key Campus.
• Standard M–F hours, but flexibility for court schedules.
• Part of a collaborative team with Navigators, Peer Support Specialist, and Lived Experience Fellow.
• Supported by the full resources of Keys to Change.
• The work environment is dynamic, challenging, and emotionally intense.
• Staff operate in proximity to human suffering, community tension, and systemic failure, and also in the midst of profound resilience, daily breakthroughs, and opportunities for radical impact.
• Team members must be prepared to lead with compassion, clarity, and courage in an environment that is not always comfortable or predictable.
• The work is fast-paced, deeply relational, and requires physical presence across the campus.

Core Values & Approach

• Housing First – housing is foundational, not conditional.
• Anti-Racism – confront racial inequities within the legal and housing systems.
• Harm Reduction – meet people where they are, without judgment.
• Both/And Advocate – act as a service provider and a systems-change partner simultaneously.

Benefits

• Attractive health and benefits package for employees, including towards monthly premiums for Health, Dental, Long- and Short-Term Disability, and Life insurance (employee only).
• Paid Time Off.
• 403b.
• 8 Paid Holidays.
• Flexible schedule.

Pay

TBD

Schedule

TBD