Legal Support Assistant

Key Responsibilities

• Maintain a clean, organized, and professional reception area
• Answer, screen, route, and respond to incoming phone calls and messages
• Greet, screen, and direct visitors in a professional and welcoming manner
• Absorb and assist with opening and closing client matters
• Receive, sort, and distribute electronic notices, U.S. mail, faxes, and other documents
• Help organize and maintain physical and electronic files within the firm’s document management systems
• Absorb and assist with client invoicing, including submission and verification of billing documentation
• Support the submission of vendor bills and check requests
• Research and respond to client billing inquiries
• Manage and update information using Excel spreadsheets
• Provide general administrative support to the office and team as needed

Qualifications

• High school diploma or equivalent required
• At least 1 year of administrative or clerical experience in an office setting
• Prior law firm experience is helpful but not required
• Strong written and verbal communication skills
• Professional phone etiquette and customer service mindset
• High attention to detail with excellent spelling, grammar, and proofreading skills
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines
• Comfort handling confidential information with discretion
• Proficiency with Microsoft Office (Word, Excel, Outlook); experience with document management or legal software is a plus
• Willingness to work in person in an office environment