Legal Support Assistant

Location: Mason, Ohio Office (Full-Time, In-Office)

About Us

Stotler Hayes Group, LLC is a nationally recognized healthcare law firm serving long-term care providers across the country. Our team of approximately 50 attorneys, paralegals, and operations professionals is dedicated to helping clients navigate complex legal matters involving Medicaid eligibility and reimbursement, administrative appeals, probate, estate administration, civil litigation, collections, and guardianships. Our attorneys work remotely from home offices and coworking spaces throughout the United States while our Legal Support and Operations teams collaborate from our Mason, Ohio office to provide seamless support. We pride ourselves on being mission-driven, collaborative, people-centered, and committed to delivering exceptional service to both our clients and one another.

Responsibilities

• Prepare, proofread, format, and organize legal documents
• Draft routine correspondence and communications
• Process verification requests and other case-related documentation
• Review incoming correspondence, identify deadlines, and calendar important dates
• Maintain organized electronic and physical client files
• Archive records in accordance with firm procedures
• Conduct background and legal research as assigned
• Provide administrative and operational support to attorneys and paralegals
• Assist with additional clerical and workflow responsibilities that contribute to the firm's overall success

Requirements

The Ideal Candidate Is Someone Who Has

• Exceptional organizational skills and attention to detail
• Professional communication skills, both verbally and in writing
• Analytical, resourceful, and proactive problem-solving abilities
• Ability to effectively prioritize multiple deadlines while maintaining accuracy
• Sound judgment and discretion with confidential information
• Ability to build positive working relationships with colleagues, courts, clients, and third parties
• Dependability, adaptability, and self-motivation
• Ability to work well independently while supporting a collaborative, distributed team

Because our attorneys practice remotely in states throughout the US, the ideal candidate is resourceful, communicates proactively, and is comfortable working independently while supporting professionals in multiple locations. Strong preference will be given to applicants with at least one (1) year of legal support or closely related administrative support experience. Candidates with experience in legal, healthcare, insurance, financial services, or other document-intensive professional environments are encouraged to apply.

Skills

Success in this role requires someone who is comfortable using technology in a fast-paced, remote-support environment. You'll work daily with attorneys and team members located across the country, so you should be confident learning new systems, troubleshooting routine technology issues, and finding solutions independently.

• Strong proficiency with Microsoft 365 (Outlook, Word, Excel, Teams) and Adobe Acrobat
• Experience with legal or case management software such as Clio (preferred)
• Experience using Apple/macOS operating systems
• Ability to quickly learn new software, platforms, and workflows
• Strong technical aptitude and confidence troubleshooting common hardware, software, and connectivity issues before escalating them
• Comfort collaborating with remote team members using video conferencing, messaging, and cloud-based applications
• Ability to adapt to evolving technology and efficiently navigate multiple systems throughout the workday

Benefits

• Starting at $20 per hour
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term Disability Insurance
• 401(k) with Employer Match
• Paid Training
• Tuition Reimbursement

Schedule

Monday–Friday | Regular Business Hours

Why Join Us?

Stotler Hayes Group, LLC is proud to have been recognized as a Great Place To Work® for five consecutive years. We have also been recognized by Vault's 2026 Best Law Firms To Work For, earning honors in:

• Firm Culture
• Associate/Partner Relations
• Formal Training
• Informal Training
• Mentoring & Sponsorship
• Technology & Innovation
• Wellness
• Inclusion
• Transparency
• Hours

When you join our team, you'll receive structured onboarding, ongoing training, and the opportunity to build a rewarding career in a collaborative environment that values accountability, continuous learning, and professional growth.