Legal Records Clerk

About the role

This position performs a wide variety of complex, legal and technical processes and is responsible for a variety of duties in processing a civil and domestic law case from initiation to completion.

Responsibilities

• Receives and reviews documents to ensure completeness for filing and recording;
• Prepares and processes legal documents;
• Enters and updates case information in the case management system;
• Scans and indexes documents in the case management system;
• Calculates and collects fines, court costs, and restitution;
• Notifies defendants of court fines, fees, and restitution balances and payment options;
• Reconciles daily receipts, identifies discrepancies and makes corrections;
• Affords assistance to customers by phone, and in person with miscellaneous inquiries;
• Maintains, stores, and ensures accessibility of case files;
• Affords assistance to the public requesting to review, and/or obtain copies of case files;
• Prepares and monitors Court dockets;
• Ensures the confidentiality of court records in accordance with the Code of Virginia and the Rules of the Supreme Court.

Required Knowledge, Skills and Abilities

• Knowledge of standard administrative procedures, practices, and equipment;
• Knowledge of common legal terminology, documents and procedures;
• Ability to comprehend applicable Virginia Code sections and laws;
• Ability to process a considerable volume of record work in an accurate and timely manner;
• Ability to perform data entry, scanning, indexing and retrieval with computer information systems;
• Ability to communicate courteously and effectively, both verbally and in writing;
• Ability to develop and maintain effective working relationships with a variety of individuals, including the judges, general public, members of the legal and business community, and department staff.

Employment Standards

• Minimum Qualifications: High school graduation; plus two years of experience providing administrative support, technical support, customer service, or working in a court or legal environment.
• Necessary Special Requirements: The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.

Preferred Qualifications

• Two or more years of court and/or legal experience;
• Two or more years of experience in providing front-line customer services;
• Excellent attention to detail and organizational skills;
• Experience working in a team environment;
• Two or more years of experience performing data entry;
• Cashiering experience;
• Experience digitizing records and using scanning equipment;
• Ability to exercise tact, discretion, initiative, creativity, and independent judgment;
• Experience in the use of Microsoft Office computer software, especially Word, Excel, and Outlook.