Legal Practice Leader
Job Summary
The Legal Practice Leader is responsible for building, leading, and growing Integris’ legal vertical by developing and executing a dedicated go-to-market strategy focused on mid-sized law firms. This role serves as the organization's subject matter expert (SME) for legal technology and AI, translating legal workflows and operational requirements into scalable managed IT, cybersecurity, compliance, and AI-enabled service offerings.
Job Responsibilities
Define and execute Integris' legal vertical go-to-market strategy, including target client profiles, service offerings, pricing frameworks, and growth objectives.
Identify emerging trends in legal technology, AI, cybersecurity, cloud adoption, and compliance requirements and translate them into market opportunities.
Develop thought leadership content including articles, white papers, webinars, and educational resources for legal audiences.
Represent Integris at legal industry conferences, association events, and speaking engagements.
Build and maintain strategic relationships with legal technology vendors, consultants, bar associations, and industry influencers.
Monitor competitive trends and provide recommendations to leadership regarding market positioning and service expansion opportunities.
Serve as the legal industry SME during sales engagements, discovery sessions, and client presentations.
Partner with Sales and Marketing teams to develop legal-specific pitch materials, case studies, RFP responses, and value-based ROI frameworks.
Conduct workflow assessments, technology evaluations, and strategic technology reviews for prospective and existing law firm clients.
Provide guidance and recommendations regarding legal technology modernization, cybersecurity, compliance, and AI adoption initiatives.
Support account growth initiatives through strategic planning and trusted advisor relationships.
Design and maintain standardized managed service offerings tailored to law firms.
Develop reference architectures and best practices for common legal technology platforms and environments.
Provide guidance on document management systems, secure remote access, e-discovery readiness, endpoint management, cybersecurity controls, and compliance frameworks.
Create onboarding methodologies, implementation playbooks, and operational runbooks specific to legal clients.
Establish and maintain legal vertical documentation, standards, and knowledge resources for Sales and Service Delivery teams.
Support solution scoping and architecture reviews to ensure consistency and alignment with legal industry requirements.
Partner with Sales teams to qualify, pursue, and close legal vertical opportunities.
Collaborate with Service Delivery leadership to ensure service levels, communication standards, and escalation processes align with law firm expectations.
Work with Marketing to develop campaigns, client success stories, educational content, and legal-focused messaging.
Provide feedback to executive leadership regarding product gaps, market demands, and service development opportunities.
Serve as a resource and mentor for internal teams seeking legal industry knowledge and best practices.
Develop and manage budgets for Managed Services Delivery.
Analyze financial and operational data to inform decision-making and identify opportunities for efficiency and cost savings.
Drive initiatives to enhance profitability while maintaining exceptional service quality.
Drive process optimization initiatives that enable efficiency of staffing and skill across delivery.
Manage and measure Service Delivery Scorecard for premium service experience.
Job Qualifications
Education/Certification Requirements: Bachelor’s degree in Business, Information Technology, Legal Studies, or a related field preferred. Equivalent combination of education and relevant legal industry experience will be considered. Relevant industry certifications, legal technology certifications, or professional memberships are preferred. Paralegal certification or Juris Doctor (JD) welcomed but not required.
Experience Requirements: 5+ years of experience in a legal environment with demonstrated involvement in firm technology decisions. Direct experience designing, implementing, or managing technology workflows in a law firm or legal department, including document management, matter management, billing, secure communications, and e-discovery. Familiarity with major legal software platforms, including iManage, NetDocuments, Clio, Filevine, ProLaw, Aderant, Thomson Reuters Elite, or similar solutions. Understanding of legal-specific compliance requirements, including ABA Model Rules on confidentiality and competence, state bar cybersecurity guidelines, and data privacy frameworks relevant to legal environments. Strong presentation and communication skills, with the ability to engage credibly with partners, COOs, legal operations leaders, and other law firm decision-makers. Experience presenting or participating in speaking engagements, webinars, or thought leadership activities related to legal technology, AI, or legal operations. Background supporting law firms with technology strategy, process design, technology selection, vendor management, consulting, solutions engineering, or technology advisory services preferred. Experience within a mid-sized law firm environment and/or a Managed Service Provider (MSP), Value-Added Reseller (VAR), or professional services organization preferred. Paralegal certification, Juris Doctor (JD), ILTA membership, or active participation in legal technology community organizations preferred. Familiarity with Microsoft 365 governance for law firms, including Teams, SharePoint integration, and Azure Active Directory conditional access preferred.
Company Benefits
Medical, Dental, and Vision Insurance
401K Retirement Plan
Minimum 4 Weeks of Paid Time Off (PTO)
Birthday PTO
Paid Holidays
Paid Time Off for Volunteering
Short-Term and Long-Term Disability Insurance
Life Insurance
Supplemental Insurance
Employee Assistance Program
About the Role
Join Integris, where integrity meets innovation, and people come first. At Integris, we don’t just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services, we’re redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We’re looking for talent that thrives in a culture of clarity, trust, and relentless execution, individuals who believe that IT is not just support, but a strategic advantage. If you’re passionate about innovation, driven by impact, and ready to grow with a company that puts People First, you’ll find your place here.