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Jobs · Information Technology · California

Legal Operations Technology Specialist

Roblox · San Mateo, CA · Yesterday
HybridInformation Technology$212k–$252k/yrFull-time

A Legal Operations Technology Specialist is needed to drive operational excellence and innovation across the Legal & Advocacy Team at Roblox. Key responsibilities include:

  • Identify and implement technologies for process optimization, focusing on AI applications for legal workflows.

  • Evaluate and deploy AI-powered legal tools (contract review, research automation, document generation, e-discovery) for fit and ROI.

  • Lead AI tool pilots, gather feedback, and measure impact on productivity and cost savings.

  • Train team members on new tools and establish protocols balancing automation with lawyer review.

  • Document workflows and create standard operating procedures.

Financial & Vendor Management:

  • Identify actionable insights and analytics within the L&A Team to help manage budgets, including forecasting, spend tracking, and implementing software applications.

  • Develop data-driven benchmarking and analysis for practice areas and project types.

  • Oversee full lifecycle of outside counsel management, including onboarding, billing, evaluation, and optimization.

  • Manage end-to-end e-billing operations, including system administration, training, and reviewing and reconciling invoices across e-billing and payment systems.

  • Collaborate with team members to identify preferred outside counsel resources to handle projects and matters.

Team Development & Engagement:

  • Coordinate various L&A Team events, memberships, CLE credit courses, conferences, summer associate programs, pro-bono efforts, etc.

  • Develop and execute training programs on new technologies, systems, and operational best practices.

Qualifications:

  • Bachelor's degree or equivalent experience.

  • 6+ years of combined legal operations, data analytics, technology implementation, and related experience.

  • Experience with legal tech operations, e-billing tools and vendor management.

  • Familiarity with AI solutions in professional settings, especially generative AI (ChatGPT, Claude).

  • Experience evaluating or implementing legal technology tools (contract lifecycle management, legal research, document automation, e-discovery).

  • Ability to assess AI tools for fit, risk, and ROI.

  • Track record of driving technology adoption and creating training materials.

  • Proficiency with e-billing platforms, GSuite, Claude, Glean, Airtable, GC-AI, and DocuSign.

  • Strong data analysis and spreadsheet skills; ability to build dashboards, retrieve reports, and track KPIs.

  • Strong communication skills and ability to translate technical concepts for non-technical audiences.

  • Proven relationship-building and change management capabilities.

  • Excellent organizational and analytical skills.

  • Comfort with fast-paced, ambiguous environments and competing priorities.

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