Legal Operations Coordinator

Responsibilities

• Translate the Legal Department Administrator's priorities into actionable plans with timelines and clear ownership
• Serve as primary back-up to the Legal Department Administrator
• Document and maintain standard operating procedures across the legal department; serve as the operational point of contact for attorneys; recommend process improvements
• Act as a two-way channel between attorneys and the Legal Department Administrator
• Facilitate regular operating cadences with attorneys (weekly workflows, case load reviews, intake handoffs, team check-ins) to surface challenges and identify opportunities
• Regularly review attorney work for adherence to required processes and procedures, and monitor case progression, case weights, and attorney capacity in coordination with the Director of Finance and the client intake team
• Participate in the client care team, escalating cases to the Legal Department Administrator when appropriate
• Perform other related duties as required and assigned by the Legal Department Administrator

Qualifications

• Required Education & Experience: Bachelor's degree, or an equivalent combination of education and experience; minimum five (5) years of progressive management or team lead experience in a team-intensive, service-oriented environment; minimum two (2) years leading cross-functional teams, with demonstrated success coordinating work across disciplines or departments
• Preferred Qualifications: MBA in Management, Administration, Business, or a similar field; prior experience in criminal defense, DUI defense, or litigation-focused practice; experience implementing process improvements, automation, or AI tools in a legal or professional services setting; formal project management or process improvement training (PMP, Six Sigma, or similar)

Required Skills & Abilities

• Exceptional written and oral communication, including the ability to adapt tone, framing, and delivery for diverse audiences and personalities
• Sound judgment and the discretion to know when to act independently and when to escalate
• Outstanding organizational skills and attention to detail; ability to manage competing priorities without loss of accuracy
• Results-oriented disposition with a demonstrated capacity for self-direction and initiative
• Intermediate to advanced command of Microsoft 365 and the ability to learn new systems quickly; working proficiency with case or matter management software is a plus
• Proven discretion in handling confidential and sensitive information

Compensation

$28 - $32/hour

About Reynolds Defense Firm

At RDF, we believe in doing exceptional legal work and helping clients grow through their personal challenges. We combine courtroom excellence with tools that support personal change—because that’s how we create real success.

We have been recognized for several years running as:

• One of the Fastest Growing Private Companies in OR & WA (Portland Business Journal)
• Best of the Willamette Valley — Best DUI/DWI Law Firm
• Best of the Rose City — Best Overall Law Firm, Best Defense Law Firm, and Best DUI/DWI Law Firm

Reynolds Defense Firm is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.