Legal Assistant - Letters

About the firm

Blitt and Gaines, P.C. is a leading debt collection law firm with over 30 years of experience representing most of the nation’s largest financial institutions. With nine offices across Arizona, Arkansas, Illinois, Indiana, Iowa, Kansas, Missouri, Tennessee, and Wisconsin, our attorneys and support teams deliver high-quality, compliant, and ethical legal services. At the heart of our firm are people—our clients, our employees, and the partnerships we build. Guided by our philosophy—Collect Compliantly. Litigate Ethically. Lead Effectively. Exceed Expectations. Expect Excellence—we uphold integrity, respect, and fairness in every interaction.

About the role

The Legal Assistant - Letters reviews a daily worklist and creates letters to be sent to consumers. Letter types may include offer and balance letters, closure letters, validation and documentation letters, responses to disputes or fraud claims, judgment letters, and accounting letters. The representative confirms data in each letter to ensure accuracy, attaches all required documentation, checks, or court orders, and works with firm attorneys who approve the letters prior to mailing. The role may also include cross-training on additional responsibilities such as assisting with audits, client document requests, processing inbound correspondence, outbound faxing and mailing, and filling in for the receptionist when needed.

Responsibilities

• Daily monitoring of worklists to determine which letters need to be printed or corrected.
• Accurately review files, create letters that respond to consumer or attorney requests, and attach appropriate documentation.
• Track letters through the attorney approval process prior to mailing, ensuring correct naming, saving, and scanning into the database.
• Work within all applicable Federal and State collection laws as well as client requirements.

Requirements

• High School diploma or GED is required; college is a plus.
• Prior experience in collections, banking, editing/proofreading, or legal assistant roles is a plus.

Skills

• Attention to detail is a must.
• Demonstrated ability to think critically, analyze problems, and use good judgment.
• Above average spelling, grammar, and basic math skills.
• Ability to stay organized while handling multiple projects.
• Comfortable using Excel, Outlook, Zoom, and navigating a computer database.