Leave Solutions Senior Consultant

About the Company

Specialty Program Group partners with industry-leading specialty businesses to help them achieve their goals and optimize operations. We offer access to capital and investment, deep carrier relationships, creative thinking, product development, and broad distribution, while allowing businesses to maintain their unique strengths. SPG delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.

SPG Ancillary, a division of Specialty Program Group and a wholly owned subsidiary of HUB International, focuses on solving problems, creating better experiences, and producing results for broker, carrier, and benefits technology partners. Our expertise spans dental, vision, life, disability, supplemental health, and leave management. We consist of four integrated teams: marketing, client service, leave management solutions, and business operations. As an extension of a brokerage’s consulting and service teams, we support marketing, sold case implementation, account support, renewal management, analytics & insights, carrier eligibility, and leave management solutions.

Responsibilities

• Operate as a subject matter expert for leave management processes and services.
• Provide active engagement in broker and client-facing conversations.
• Support implementation processes for leave solutions, ensuring seamless delivery and client satisfaction.
• Partner with vendor and carrier teams to navigate complex claim escalations and resolve ongoing administration challenges.
• Build relationships with internal colleagues as well as broker, vendor, TPA, and carrier partners.
• Monitor federal and state leave legislation and industry processes for evolving administration and regulatory requirements.
• Support scalability and integration across cross-functional teams, ensuring alignment with business goals and key performance indicators (KPIs).
• Support organizational strategy and manage execution of continuous improvement initiatives.

Requirements

• Bachelor’s degree or related industry experience.
• 5+ years in a leave management-related role within a carrier, TPA, or similar organization.
• Deep understanding of leave management processes, compliance, vendors/TPAs, integrated carrier offerings, and state-mandated disability and PFL compliance.
• Ability to thrive in a fast-paced environment, comfortable with organizational change and balancing competing priorities.
• Resilient and adaptable, maintaining a positive attitude and serving as a trusted resource.
• Effective communicator with strong cross-functional collaboration skills.
• Strong sense of curiosity and willingness to learn.
• Team-oriented mindset with strong organizational skills and attention to detail.

Schedule

This is a 100% remote position working in your local time zone. Access to a local office may be available upon request.

Pay

The expected salary range for this position is $100,000 to $130,000 and will be impacted by factors such as the successful candidate’s skills, experience, and working location.

Benefits

• Comprehensive health, dental, vision, life, and disability insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA).
• 401(k) retirement plan.
• Paid-time-off benefits including vacation, sick leave, personal days, floating holidays, and company holidays.
• Eligible annual bonuses, equity, and commissions for some positions.