Leave of Absence Administrator

Responsibilities

• Process leave-related information by entering case details into designated systems and confirming that records remain complete and up to date.
• Examine medical leave and absence documentation for accuracy, completeness, and alignment with established requirements before advancing cases.
• Support administration of leave programs by working within leave management platforms, including My Leave and LeaveSource by CUCERA, to monitor status and follow required steps.
• Review approvals and related information within the Massachusetts paid leave site to verify that documentation and employee data are accurate.
• Prepare, copy, scan, and organize incoming documents so records are accessible and properly maintained for each leave case.
• Navigate multiple software applications efficiently to track activity, update information, and maintain organized case files.
• Communicate effectively with employees and stakeholders to help resolve questions, clarify missing information, and support a positive service experience.
• Aid in day-to-day leave administration tasks across programs such as family and medical leave while maintaining confidentiality and attention to detail.

Requirements

• Background in Human Resources, benefits administration, or a closely related administrative function.
• Experience supporting leave of absence processes, including medical leave, family leave, or comparable employee leave programs.
• Strong attention to detail with the ability to review documents carefully and identify missing or inconsistent information.
• Comfort working across multiple software systems and entering data with a high level of accuracy.
• Ability to manage confidential employee information with professionalism and discretion.
• Effective interpersonal skills with the ability to build productive working relationships and communicate clearly.

Qualifications

• Open to candidates ranging from assistant-level professionals with leave exposure to experienced leave administrators.

Skills

• Attention to detail
• Data entry accuracy
• Confidentiality
• Interpersonal communication
• Software proficiency

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance

Pay

TBD

Schedule

TBD