Leave and Disability Examiner

Job Summary

The Leave and Disability Examiner reviews, analyzes, and manages short-term disability, state disability insurance, and related leave claims such as FMLA. This role evaluates eligibility, interprets medical information, and ensures accurate and timely claim decisions. You’ll communicate with employees, employers, and providers, maintain thorough documentation, and deliver a high-quality customer experience while coordinating disability and leave benefits.

Key Responsibilities

• Review and evaluate disability and leave claims to determine eligibility and benefit entitlement.
• Analyze medical documentation and gather required information from claimants and providers.
• Communicate claim decisions and updates clearly and professionally.
• Maintain accurate records and ensure timely processing of claims.
• Collaborate with internal partners to coordinate disability and leave outcomes.

Skills And Background You’ll Need

• Education: High School Diploma or equivalent.
• Experience: 2+ years of experience in office administration or customer service.
• Strong communication skills, both written and verbal.
• Ability to manage detailed information accurately and efficiently.
• Familiarity with leave, benefits, or disability claim management.
• Experience working with medical or claims documentation.

Key Behaviors of a Successful Candidate

• Detail Orientation: Reviews information thoroughly, identifies inconsistencies, and ensures accuracy.
• Customer Focus: Builds rapport, listens actively, and responds with empathy and clarity.
• Analytical Thinking: Breaks down information, evaluates options, and makes sound decisions.

Why Join The Standard?

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions.
• An annual incentive bonus plan.
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure.
• A supportive, responsive management approach and opportunities for career growth and advancement.
• Paid parental leave and adoption/surrogacy assistance.
• An employee giving program that double matches your donations to eligible nonprofits and schools.

Eligibility to Participate in an Incentive Program

Any award depends on a variety of factors including individual and organizational performance. The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Salary Range

21.63 - 29.45

Positions Will Be Posted for at Least 5 Days from Original Posting Date

About The Standard

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law.

Equal Opportunity Employer

Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance.